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Willie's Grill & Icehouse

4.5
(2,301 reviews)

Business Details

19200 Colorado Sand Dr, Pflugerville, TX
78660, United States
(512) 778-2000
https://williesgrillandicehouse.com/

About

American RestaurantBar & GrillSeafood RestaurantChicken Restaurant
Willie's Grill & Icehouse is a Texas institution, known for its relaxed atmosphere & scratch-made kitchen. Our 20 lone star locations serve up Texas-sized burgers, fresh Gulf Coast seafood, hand cut chicken, baby back ribs, and seasonal Cajun crawfish. Willie’s captures the feel of the traditional Texas Icehouse with ice-cold beer, a full bar serving handcrafted cocktails, garage doors, and friendly fast casual service. Enjoy dozens of flatscreen TV's, AC and free WiFi inside or sip on one of our frozen Rita's on the dog friendly patio. Kick back and relax with family, friends, and large groups while digging into some down-home Southern hospitality!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Willie's Grill & Icehouse
19200 Colorado Sand Dr, Pflugerville, TX
78660, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 9:30 PM

Menu

2 menus · 233 items

Explore offerings from Willie's Grill & Icehouse on 19200 Colorado Sand Dr in Pflugerville, with popular seasonal, online exclusives, starters, and soups, salads and spuds available at this location.

Menu

117 items

Willie's Grill & Icehouse Pflugerville

116 items

Reviews

4.5
2,301 reviews
5 stars
1,755
4 stars
249
3 stars
106
2 stars
74
1 star
117
  • JM
    Jacob Moon
    1 day ago
    4.0
    The Philly cheesesteak and fantastic, the Willie's Bacon burger was great too.it was just really odd to walk up to the register order your food get your own drink then go sit down and don't pay until u get your food and finish eating it. The receipts got all messed up that's why it was one 3 stars on service. They fixed it though.
  • JE
    Joanha Espinoza
    3 days ago
    5.0
    The pflugerville location is one of my favorites!! Food is amazing as always. The service is always top tier! We had Raylin as our waitress and she was always checking in on us, very nice, and always on top of everything. Will definitely go back and sit in her section
  • JC
    Joni Castillo
    5 days ago
    5.0
    Came in for a drink and appetizer tonight. We sat in the bar area and Telesia was our bartender/server. She was very friendly and cheerful. She took our orders promptly and made sure we had everything we needed. Love her!
  • KB
    Ken B
    6 days ago
    2.0
    Staff nice. Food was bland. Hamburger was not cooked properly and raw in center. Chicken fried steak batter / meat ratio was off, way to much batter. Server was nice
  • JG
    Janett Garet
    Jul 2, 2026
    1.0
    1 Star I debated whether or not to leave this review because I understand that staffing issues happen and employees can only do so much with the situation they're given. However, after thinking about my experience this past weekend, I feel customers deserve to know what happened. Customers were being told they could only order four fried menu items because the entire kitchen staff had supposedly called in and the managers were running the kitchen themselves. If that's true, then management should have had a better plan in place instead of making it the customers' problem. What made the situation even worse was that the server at the front didn't even seem to know what customers could or couldn't order. People would ask questions about the menu and there was confusion about what was available, what was restricted, and what could actually be prepared. Customers were left trying to figure out what they were allowed to order because no one seemed to have clear answers. The most frustrating part was what happened as we were leaving. We were suddenly told that customers could now order anything on the menu. When asked what changed, the server explained that the "big boss" had arrived. So after customers had been restricted and inconvenienced for much of the time, everything was suddenly available again once the "big boss" showed up. That only made the situation more confusing and raised even more questions about why the restrictions were in place to begin with. The entire restaurant felt disorganized and poorly managed. Front-line employees were left dealing with frustrated customers while management failed to provide clear direction or consistent information. Staffing issues happen, but customers should not have to deal with confusion, changing rules, and uncertainty about what they can order. I genuinely debated whether to post this review, but the lack of organization, communication, and consistency made for a disappointing experience from start to finish. I hope management takes this feedback seriously and improves how situations like this are handled in the future.

Brand Certified Facts from Willie's Grill & Icehouse

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Certified July 26, 2026Yext Knowledge Graph
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