I’m a closer at my job and have attempted to get food here a few times in the past few months or so. My order is never right, never. I’ve gotten cold food, damp and ripped bags, incorrect food, missing food. Name it, had it. I’ve tried to give this place grace, but it’s incredibly hard to be understanding when it just keeps happening.
The employee I spoke with was great, had nice brief conversation with them. But my food is always wrong, and I’m exhausted of it.
Tonight, I ordered a Double Beef Burrito with a few modifications. Exhausted from my shift I went all the way home, excited to eat and go to bed… only to find out for some unknown reason, there was absolutely no beef in my burrito. Just beans. I cannot eat beans, they make me ill.
Am I going to drive all the way back there, exhausted out of my mind in the middle of the night? Absolutely not. I put in a support request via the app and got a $5 rewards voucher for my next order instead of a refund. Ridiculous.
KF
Kasey Felter
Jun 20, 2026
I did drive through and the person at the window wasn’t very friendly and didn’t put my sauce in the bag even though I asked for it .
KR
Katy Ramirez
Jun 4, 2026
Ordered the new Chicken Ranch Nacho fries, but the lady over the mic said it wasn’t available. Totally cool! Until she got interrupted by another woman saying it could be made. Long story short, I’d rather be told it can’t be made if it’s not done correctly.
Fries were absolutely soggy and cold, cheese was hot but barely any chicken at all. It smelled like absolute vomit. That’s the only way I could describe it. I hope the young lady finds a better job too, she looked miserable :(
RR
Raymond Rangel
May 31, 2026
ordered two taco supremes....the tacos had no warmth to them.... they were absolutely cold! and the lettuce was not even chopped...big pieces snd to the counter person who just threw the bag on the counter....needs to learn customer service! just noticed a dab of sour cream on one side and not the whole taco 🤦🏾♂️
AW
Andrew Wiebusch
May 29, 2026
Bad service caused by bad training. Avoid this location.