Pizza Hut - Closed

Reviews

• DD

  D De'Leon

  Feb 2, 2016
  2.0
  I rarely take the time to submit reviews, obviously this service was my motivation. I placed an order for delivery. Half of my order was unsatisfactory. I tried calling the location several times to speak to a manager, only to finally be told that I was calling a call center. I stayed on hold a total of 15 minutes. No one would ever pick up. If something is missing from an order or something is incorrect, how can that be adjusted in a timely fashion if you can't speak to anyone at the actual location? I was told to leave my number and a manager would call me back. Utterly ridiculous! And I refuse to eat the food.
• KV

  Karissa VanBibber

  Nov 11, 2015
  1.0
  I just moved to Pearland 6 weeks ago and have ordered pizza from here 3 different times. On the first occasion I called in and placed my order for delivery, a large pepperoni cheese stuffed pretzel crust pizza with a 2 litter of Dr.Pepper. simple. They said it would be 30 minutes and an hour went by and it still wasn't here, so I called and they said their power went out right after I placed my order. I got the pizza and soda for free. The second time I placed my order online for delivery. Same thing as the first time, except this time, I added some wings. Again the pizza was late but I already paid for it online so I did not get this one for free. When my food arrived my pizza looked ill, it was cold, and did not taste very good at all. Tonight my husband went up to the store, placed an order, and waited there for our food. We got 2 mediums because they were having a deal and an 8 piece wing. I could not get my favorite cheese stuffed pretzel crust because it only comes in large so I settled for a thin crust. My husband gets here with the food and one pizza was a medium and the other was a large and instead of 8 wings they gave us 9, which is cool, it's the fact these people don't even know how to count. I'm upset because they didn't give him a receipt, so I don't even know what we paid for. If I knew we were getting a large pizza, I would've gotten my favorite cheese stuffed pretzel crust! This place sucks. Never going here again! Making my own pizza from now own!

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