KH
Keiarra Herbert
Oct 7, 2026
Hands down the worst McDonald’s locations I’ve dealt with in all my years on this earth. As a catastrophe adjuster I have traveled across the world, I’ve visited many McDonald’s. And this one is hands down the worst.
This is not a one-time bad experience—it has been an ongoing pattern of incorrect orders, terrible customer service, and absolutely no accountability. Most recently, I ordered Spicy Chicken McNuggets and was given regular nuggets instead. A simple mistake could have been easily corrected, but dealing with this location turns even the smallest issue into an ordeal. Another time I placed a mobile app order arrived for pickup only to be told they are short staff and I would need to wait longer.
I had to call this store 19+ TIMES back-to-back because instead of someone actually addressing my concern, my calls were repeatedly placed on hold or went unanswered. And this is after already having unresolved issues with this location dating back to last month, including a mobile order I never received and a refund I repeatedly requested but still have not received.
Being short-staffed does not excuse taking a customer’s money without providing their food, failing to issue a promised refund, repeatedly getting orders wrong, or treating customers rudely when they attempt to have the problem corrected.
The customer service at this location is consistently dismissive, rude, and unprofessional. At this point, this is clearly not an isolated employee issue—it appears to be a management and accountability problem throughout the location.
McDonald’s corporate needs to intervene. This location is damaging the reputation of the brand. Customers should not have to chase employees down, call nearly 20 times, physically return to the restaurant, and repeatedly follow up just to receive what they paid for—or get their money back when they don’t.
I am completely fed up with this location. Incorrect orders, food never received, refunds never received, unanswered calls, and rude service. Enough is enough.
⭐ 1/5 — and only because zero stars isn’t an option.
Door dashing at 11:30pm. I pull up to the drive thru and wait 3 full minutes before I say “hello.”
Wait another few minutes, no answer. I go inside and they say they are closed. The door was unlocked and they said they forgot to lock it. I ask so you guys don’t say anything on the drive thru speaker? They said, “no.”
If it says you are open on google and it says you are 24 hours on your door how are people supposed to know you’re closed. I guess they just want to waste peoples time and ignore them until they leave. What a joke.
if there was a 0 star i would’ve put that instead , food is either exactly what u expect from walmart or taste like its been chilling in the back for 20 mins before getting it served , it might aswell have been cause you’ll be waiting in there long enough for you to make long talk with every one about how long you’ll be waiting there before finally being acknowledged before waiting another 20+ minutes before getting your order . thankfully their building a new one as of writing this but hopefully anyone who is inside there stays away from the new location .
JM
Jeremy Mohica
Sep 21, 2026
This McDonald’s is probably the worst McDonald’s I’ve ever been to. I came here on Monday sept 21st between 2:30-4:00pm. Waited 30 minutes for really horrible food That looked old and tasted stale/dry. My kids chicken nuggets tasted like they were old and just dropped back in the fryer to heat back up.
The entire staff behind the counter were EXTREMELY rude and unprofessional. Any customers that came to the counter were ignored by the people that were working right behind the counter and you had to yell to get attention. It was the kind of blatant ignore where they look at you and purposely walk right past you seeing you standing there looking eager for help.
This one customer next to me was asking for something and she finally got one of the rude employees attention. Right after the lady was helped I was right next to her in line for help and the employee who just had helped her looked at me and just walked straight to the back like “I’m not helping 2 people in a row”
Some of the trashiest Service ever. Hopefully somebody from corporate or the right person can see this review because this McDonald’s has the potential to be a high earning McDonald’s. It has a playground , which is good for bringing our kids. But even for McDonald’s, this was the worst. Somebody needs to come in here and clean house and get the trash out. When I say trash, I mean employees with trash attitudes and horrible work ethics.
In today’s society, bringing your kids out to eat even at fast food is a spend. It feels like such a rip off and a scam when you pay for food and you get horrible food and service! The cherry on top is employees ignoring you on purpose! People are spending the money they work hard for at these places.
JG
Jose Gutierrez
Sep 19, 2026
If I could give zero stars, I would. Coming to this McDonald’s is a guaranteed disappointment every single time. The customer service here is non-existent; the workers and managers are consistently disrespectful and act like you're a burden for simply ordering food.
The wait times are completely unacceptable, no matter what time of day you go or how busy they are. On top of that, they try to upcharge you for literally everything—even small requests that shouldn’t cost a dime.
The management is a complete mess. You get a different answer every single time you ask a question, because the managers seem to make up their own rules on the fly regarding what they "can and can't do." To top it all off, the dining room is filthy, with dirty tables and a generally unhygienic environment.
Avoid this location if you value your time, your money, and your peace of mind. Management seriously needs to step up and retrain this entire staff.