Jamba

Reviews

• NN

  Nina Nguyen

  Jun 17, 2026
  1.0
  I came in to order a Chunky Strawberry Bowl, but unfortunately, my experience was very disappointing. When we arrived, we were not greeted, and there was only one staff member working. I understand being short-staffed and don’t mind waiting for my order. However, I became concerned when I noticed the employee moving between different stations and handling the cash register without changing her gloves. I also observed her cutting a banana directly on the counter, which raised additional sanitation concerns. My bowl was not supposed to contain blueberries, yet they were included. The fruit did not appear fresh, and the outside of the bowl was sticky and smeared with what appeared to be residue from previous handling. For this location to succeed, I would strongly recommend retraining the entire team on customer service, food safety, and sanitation practices. Greeting customers, maintaining proper hygiene standards, and providing a positive customer experience are all essential. Additionally, it is not professional to vent to customers about how poorly business is doing. Hearing staff discuss operational struggles with customers does not inspire confidence and suggests a need for stronger leadership and team development. Overall, this visit fell far below expectations, and I hope management takes the necessary steps to improve the customer experience.
• VH

  Vivian Holland

  Jun 13, 2026
  1.0
  Went there last week to try it out we weren’t greeted then when I tried to order they didn’t have bananas or strawberries didn’t offer an alternative I had to ask her. Then I said never mind and walked out.
• TH

  Taylor H

  Jun 13, 2026
  1.0
  if i could give this place zero stars, i would. the customer service was absolutely terrible. i went in today expecting a normal experience, but the girl behind the register was incredibly rude and had a nasty attitude from the moment i walked up.i understand everyone has bad days, but there’s no reason to treat customers with disrespect. a simple greeting and basic courtesy go a long way. unfortunately, that wasn’t the case here.
• RR

  roy redmond

  May 23, 2026
  1.0
  Store locked the door before 8pm
• JJ

  J J

  May 12, 2026
  1.0
  Worker refused to serve us acai bowls. Stated they were out of strawberries when we could visibly see strawberries behind the counter. We went at 730 and they close at 8. The worker didnt want to do more work. Awful business practices. I'm headed to tropical Cafe from now on

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