Whataburger

Reviews

• RM

  Rob M

  Aug 7, 2026
  2.0
  Not my favorite whataburger! Lived in area almost 4 years & only eat here for convenience! Been her in the morning. & after work & the service has always been subpar! The girl on the register saw me standing there & didn't think I was important enough to warrant her attention! After a couple of minutes alternating between the cooking area & the dining area, she walked up to take my order! Ordered a meal & "just a burger," young lady had difficulty understanding I didn't want fries & drink with the 2nd sandwich! While getting my drink, I was able to look into the food prep area! Counted six employees and a wandering manager, with three busy! My meal was ready & the polite employee called my name & presented my paper bag! This young man was the only Whataguy with manners, other two gals were just short of being rude! The burgers were good but fries were only warm! This place doesn't realize consumers have a choice of where we dine! It was my gal's decision to eat here, I would have picked Jack Box in the area! Good burgers with friendly employees!
• KH

  Kaela Hinski

  Aug 5, 2026
  2.0
  The only reason I frequent this whataburger is because of how close it is to my house. Every other order made incorrectly. The staff just seems like the do not care. The only reason I gave 2 stars was because the restaurant is always clean. But after this last time they got my order wrong, I won’t be coming back
• MG

  Mario Gonzalez

  Aug 2, 2026
  1.0
  Do not come to this location if you want your order accurately made, i've gone again and again and every single time i am trying to give them a chance to make up for the previous mistakes ,They continuously come up with reasons to make me doubt it in the form of an incorrect order once again, After the fourth time, they messed up my meal I went in to get a replacement meal via a gentleman named Kevin, I approached the register, explained it to the cashier She then had me sign a piece of paper. Handed me a receipt saying she replaced it , she asked what I wanted to order So I said, I want the original meals replaced, like we discussed before. There was some strange mis-communication of some sort , because she was then charging me again for the items that were previously agreed to be replaced , only difference was that.I added a chocolate shake because I was craving one which I happily paid for, The problem is she seemed very upset by the fact that I was not understanding this incredibly confusing transaction , because correct me if i'm wrong , but if you go in to have your food replaced re-order that exact meal again why then should you be expected to pay again?? even if the money was refunded why would you ask for that money back?? She was looking at me like I was a fool and I was the one that wasn't understanding. The manager stepped in professionally because she went to the back to get someone else to easily explain the situation. The manager resolved the issue while she went to the back to angrily make me a chocolate shake and I could absolutely see how upset she was, why? I have no clue, Am I the only one not understanding what happened? Either way , the manager replaced my food was very professional about it , however, If you want something quick on the go ordered correctly without having to go back please check your food each and every time if you're coming to this location to save you the pain , sticking time to go back to that location and have the order remade to then be treated like you don't understand what's happening. I will definitely avoid this location from now on which is unfortunate considering I live right next to it. I was very respectful I didn't raise my voice nor did i shout at the bafflingly confusing situation.
• AM

  Alejandro Mendoza

  Aug 2, 2026
  3.0
  Drive-through customers are missing chicken in kids' meals! And other meals! I went in, saw no one in front, and waited for about 8 minutes. A lady came in with 2 kids' meals and another meal with no chicken. As I left, another individual who had no chicken in his meal drove back 15 min from his home! Be careful! And there were hardly any customers. Overall, I have never had an issue except this one time with burnt onion rings. Also, never dine in. Glad I did this time.
• O8

  omnipixel 88

  Aug 1, 2026
  2.0
  My food is constantly messed up there by the team and manager. I think this is the third time in the last couple of months that I’ve had to drive back up there and get my order corrected. I’m done with that location. I will be using the Deer Park location on Center street from now on. As I’m trying to talk to the manager about getting my food corrected I got nothing but an ugly expression and no apology. I have lost faith in management at that location.

Frequently Asked Questions About Whataburger