Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Went to the drive through around 4:30 AM for my mobile order and I gotta say it’s probably the worst service I’ve ever gotten from McDonalds and I usually do not expect too much from a fast food restaurant. Drove up to the speaker, no greeting no nothing all I got was the RUDEST “can I help you” ever as if she was so upset that she had to be there. I gave her my order number, after about 5 secs of silence, again, super rude “pull up to the second window” and that was the last time she spoke. I then pulled up to the window, greeted her and all she did was handing me the order while acting like she couldn’t understand a simple “hello”… I get that it is very early in the morning and most of people aren’t usually in the working mood or whatever this early but isn’t saying hello back and being a little more nice to a CUSTOMER the least you can do??
PA
Pete Anderson
Apr 30, 2026
1.0
They use the curbside pickups way too much for the drive through, you don’t actually get your order in a timely manner
VK
Vickie Keeney
Apr 26, 2026
1.0
I came up and ordered a cheeseburger only mayo and two large cups of coffee the first coffee was 6 sugars and 6 creams my coffee I asked for only cream k asked the girl if she was sure they were right which she said yes looked at one of the coffee sugar but black which is not what I ordered the other coffee had cream and some sugar which is mid what I ordered don’t know if they don’t pay these guys enough to pay attention, but I’m tired of a simple coffee being messed up
ES
Erika Said
Apr 21, 2026
5.0
We love this McDonald’s. My child always finds friends to play with. There is no weird people like in other McDonald’s and the service has always been over the top: fast, clean, they listen to you when something is wrong with your order (which is rarely) and employees are really friendly, respectful and I’m gonna say smart, as everything seems to be running efficiently like no other McDonald’s I’ve been to.
RR
Ram
Apr 3, 2026
1.0
I am very unhappy writing this review. Although I've loved this McDonald's location for over a decade I hate to say I have been what I consider wronged. Approximately 1 hour ago I placed my order at the drive through, after waiting about 15-20 minutes I reach the 2nd window and maybe understandably they don't know which order is mine so I gave to restate what I purchased. After receiving the to bags I say clearly "this is everything?" And get a affirmation of a head nod and a yes. I say thank you and drive off. It is not until I am able to take a look at my food at home do I realize that they forgot a entire burger. I will say this is minor but after all the little things that have taken place to get here I know that when I get back home my food that I paid 33$ for will be cold. I drive back and have to get back into a line that takes another 15 minutes before I get my food and I politely request for a basket of fries to make up for the basket and large fries that have now gotten cold from my previous order. I'm told "you'll have to pay for them" and I understand that but how come I was just given a burger because I said I was missing one? If this is about giving away food shouldn't you have a better track of what food you actually gave to your customers? If so I wouldn't be here. My honest behavior is my downfall in this situation and I only was able to confirm my order because I use the McDonald's app. This service is a facade and I think my request at some extra fries is reasonable to make bygones be bygones. My family has spend thousands of dollars at this establishment and has always received excellent service however not today.
In summary, I can no longer recommend this McDonald's location, I am dissatisfied with the service, and I am questioning the thoughtd behind the actions of the employees regarding what they can and can't give me based on their judgement.
What are the operating hours of McDonald's at 7437 Spencer Hwy, Pasadena, TX?
McDonald's at this location is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 7437 Spencer Hwy offers a drive-thru that operates 24/7.
What delivery options does McDonald's Pasadena offer?
They provide multiple delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food from this location online?
You can order online via their delivery URL or use the McDonald's app available on both iOS and Android.
What payment methods are accepted at McDonald's 7437 Spencer Hwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby fast food options besides McDonald's at this location?
Yes, Jack in the Box and Wendy's are nearby fast food restaurants you can consider.
What automotive services are available near McDonald's on Spencer Hwy?
Nearby automotive services include Little Guy's Truck,Trailer And Auto Repair LLC, Discount Inspection & Brake, Honest-1 Auto Care, ETA Automotive, and U-Haul Neighborhood Dealer for truck rentals.
Are there breakfast or brunch dining options near McDonald's on Spencer Hwy?
Yes, Waffle House, a breakfast and brunch restaurant, is located nearby for additional dining options.
Does McDonald's Pasadena offer WiFi and mobile ordering services?
Yes, this McDonald's location offers WiFi, mobile ordering, mobile offers, gift cards, and McDelivery.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at the official McDonald's website through the provided menu URL.
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