Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I can’t comment on the food because for the second time in a row they gave me the wrong breakfast sandwich. Sausage instead of bacon. Once is an accident, twice is just incompetence. The wait for the food was over 15 mins and you could tell the morning crew was uncoordinated and without leadership. Don’t come here if you want your order right or in a timely manner
JJ
Joe
Aug 13, 2026
1.0
I ordered a mcdouble with no nions. Cause im allergic and they still put them really bad service and management is bad dont go there people save ur money
AE
Alonzo Escontrias
Aug 7, 2026
3.0
I always ask for no onions and for some reason they put extra onions in my burger!!
SS
SSmokin2010
Aug 7, 2026
1.0
Nobody speaks English and they’re completely unorganized. Fast food isn’t supposed to take 30 minutes
TT
Travis Turner
Jul 20, 2026
1.0
I am extremely disappointed with my recent experience at your restaurant and felt it was important to bring it to your attention.
My order consisted of two large French fries, one 10-piece Chicken McNuggets, and one 20-piece Chicken McNuggets to feed two adults and two children. When placing my order, I requested two Ranch sauces, two Barbecue sauces, two Sweet ’N Sour sauces, and a few ketchup packets.
When I received my order, I found that I had only been given one Ranch sauce, one Sweet ’N Sour sauce, and two ketchup packets. When I politely asked for the remaining sauces I had requested, I was told that I would have to purchase them separately for an additional charge.
What should have been a quick and convenient meal turned into an unnecessary disagreement over something as simple as dipping sauce. As a paying customer, I should not have to argue over condiments that are meant to accompany the meal. It creates the impression that the franchise owner is trying to save a few cents at the expense of customer satisfaction, leaving customers feeling nickel-and-dimed over an order they have already paid for.
The experience was frustrating enough that I went home and researched McDonald’s recommended sauce guidelines. Based on the commonly accepted recommendations, a 10-piece McNuggets order includes two sauces, and a 20-piece order includes four sauces—for a total of six dipping sauces. Ketchup is a separate condiment and does not count toward those dipping sauces. Coincidentally, six sauces were exactly what I requested.
This entire situation could have been avoided. Instead, what should have been a pleasant experience became an argument over sauce. That is not the level of service I expect from McDonald’s, especially when customers choose your restaurant because it is supposed to provide a convenient, enjoyable meal for their families.
I hope this complaint is shared with the franchise owner and management team. My concern is not simply about the sauces themselves—it’s about the customer experience. Policies that lead to confrontations over a few packets of sauce leave customers feeling undervalued and make them think twice about returning. I hope this location will reconsider how it handles these situations so future customers do not have the same experience.
What are the typical operating hours for McDonald's in Odessa, TX?
McDonald's in Odessa is typically open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with shorter hours on Friday and Saturday closing at 10:00 PM.
Can I order delivery from this McDonald's location?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM. You can order via their delivery URL or mobile app.
Does this McDonald's have a drive-thru service?
Yes, the drive-thru is available daily starting at 5:00 AM, closing at 11:00 PM on most days and midnight on Fridays and Saturdays.
What payment methods are accepted at this McDonald's?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's provide WiFi and is it kid-friendly?
Yes, free WiFi is available, and the restaurant welcomes children with amenities like children's menus, high chairs, and accessible seating.
Can I use the McDonald's mobile app to access deals and order food?
Yes, McDonald's encourages downloading their mobile app for weekly deals, mobile ordering, and convenient access to their menu.
What types of food and services does this McDonald's offer?
They serve breakfast, lunch, dinner, coffee, desserts, and have services including drive-thru, McDelivery, mobile offers, and free WiFi.
What notable places are near McDonald's at 8000 E 56th, Odessa, TX?
Nearby places include S Presso Coffee Co. for coffee lovers, MawMaw's Kitchen for American desserts, and Chapel Hill Baptist Church for local community events.
How can nearby businesses like Robco Services and American Pest Control be of help when visiting McDonald's?
Robco Services offers transportation and food delivery services, which could facilitate your visit or delivery; American Pest Control services local property maintenance ensuring a comfortable environment near McDonald's.
Are there any recreational or childcare services close to this McDonald's?
Yes, 3C Elite Volleyball Club offers sports activities nearby, and Kayla’s Childcare provides local childcare services for families visiting or residing in the area.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: