Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
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If the service was more experienced or better trained (or both) this would be a great McDonalds. Maybe later this will change but for now, expect delays and food inconsistencies.
VD
Vanessa Diaz
Jun 25, 2026
1.0
Running doordash for this McDonald's is unpleasing you are ignored never greeted, waited 10minutes for my order that still hadn't been started and it was only 2 drinks
MM
Marissa Morales
Jun 11, 2026
1.0
I visited this location on June 11, 2026, at approximately 1:00 PM to pick up lunch for my work team. We are currently celebrating Service Week at our hotel, and as a special gesture of appreciation for my Front Desk and Housekeeping teams, I have been bringing them breakfast and lunch throughout the week.
I placed a very large order to feed 17 team members and patiently waited for it to be prepared. When I received my order, I noticed there were only a few sauces included despite the large quantity of nuggets, chicken strips, snack wraps, and other items I had purchased. I politely asked the employee at the front counter if I could receive a few additional sauces. She was kind and informed me she could provide three additional sauces of each type, which I appreciated.
Unfortunately, the experience quickly changed when the shift supervisor approached me with a very unprofessional attitude. She spoke to me in a manner that was difficult to understand and came across as rude and dismissive. Eventually, I understood that she was telling me I would have to pay extra for additional sauces. Although I had already spent a significant amount on my order, I agreed and paid the additional charge.
The most disappointing part was discovering when I arrived back at my property that none of the extra sauces I paid for had been included in my order. I was charged nearly $10 for sauces that were never provided.
Additionally, the quality of the food was very poor. The chicken strips, snack wraps, and other items appeared old and looked as though they had been sitting under warming trays for an extended period of time. The food was not fresh and did not meet the quality I would expect, especially for such a large order.
Customer service and food quality are both critical parts of the dining experience. I would encourage management to focus on treating customers with kindness, professionalism, and respect. Small gestures and a positive attitude go a long way, especially when serving customers who are supporting your business with large orders.
Unfortunately, due to this experience, I will not be returning to this location.
VR
Veronica Ramirez
May 26, 2026
1.0
This location really needs help I go here cuz it’s down the street but I think I might go to other locations they can’t get the order right fries are always cold they use to be good but now they just really suck all management says is I’ll talk to them about fixing it bt never fixes it grease from the fryers needs to b changed the nuggets taste like shit and sometimes my burger isn’t hot the cheese doesn’t even melt cuz the burgers so cold thank god there making other restaurants near me cuz this location pisses me off every time like why can’t the food b fresh and correct
CC
Cathy12
May 23, 2026
1.0
Went on 5/23/26 around 8pm and ordered 2 ice waters and 1 sprite and 2 meals and a cone. When we get to the window the boy working drive thru only gave us 1 water and one sprite & when we asked for the 2nd water he rolled his eyes all the way to the back of his head (possibly looking for his brain) and complained about giving us what we ordered. Then I wanted to give him the benefit of the doubt because I also work in customer service but before leaving I probably said thank you 3 different times & not any acknowledgement at all. Why apply for a job that involves customer interaction if you don’t want to interact & instead give them a bad experience. The food was fine but yall should make ur employees wear name tags so we know who gives good interactions & doesn’t smh. Do better.
What are the typical operating hours for McDonald's in Odessa, TX?
McDonald's in Odessa is typically open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with shorter hours on Friday and Saturday closing at 10:00 PM.
Can I order delivery from this McDonald's location?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM. You can order via their delivery URL or mobile app.
Does this McDonald's have a drive-thru service?
Yes, the drive-thru is available daily starting at 5:00 AM, closing at 11:00 PM on most days and midnight on Fridays and Saturdays.
What payment methods are accepted at this McDonald's?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's provide WiFi and is it kid-friendly?
Yes, free WiFi is available, and the restaurant welcomes children with amenities like children's menus, high chairs, and accessible seating.
Can I use the McDonald's mobile app to access deals and order food?
Yes, McDonald's encourages downloading their mobile app for weekly deals, mobile ordering, and convenient access to their menu.
What types of food and services does this McDonald's offer?
They serve breakfast, lunch, dinner, coffee, desserts, and have services including drive-thru, McDelivery, mobile offers, and free WiFi.
What notable places are near McDonald's at 8000 E 56th, Odessa, TX?
Nearby places include S Presso Coffee Co. for coffee lovers, MawMaw's Kitchen for American desserts, and Chapel Hill Baptist Church for local community events.
How can nearby businesses like Robco Services and American Pest Control be of help when visiting McDonald's?
Robco Services offers transportation and food delivery services, which could facilitate your visit or delivery; American Pest Control services local property maintenance ensuring a comfortable environment near McDonald's.
Are there any recreational or childcare services close to this McDonald's?
Yes, 3C Elite Volleyball Club offers sports activities nearby, and Kayla’s Childcare provides local childcare services for families visiting or residing in the area.
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