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Brand Certified

Chipotle Mexican Grill

3.9
(1,139 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
5100 Rufe Snow Dr, North Richland Hills, TX
76180, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 5100 Rufe Snow Dr in North Richland Hills, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.9
1,139 reviews
5 stars
607
4 stars
192
3 stars
109
2 stars
62
1 star
169
  • AM
    Anna Mendezll
    4 days ago
    5.0
    Came me late and Jordan had such a great customer service so cheerful and so happy!!!!!! Made my experience here the best !!!!! Jordan thank you!!!!! Totally deserves millions of stars!!!!! Lynsey you rock you deserve like over a billions of stars!!!! On here you are so freaking cool you are like the best manager!!!!!!
  • BB
    Bill
    Aug 23, 2026
    5.0
    Awesome place to go for a quick lunch to pick up, like I did, or just to sit down and relax. Lots of variety for mixing and matching but one thing stands out. It sure is good!
  • DO
    Diego Ornelas
    Aug 22, 2026
    1.0
    Our visit was on 8/22/26 around 3:30 PM. On a positive note, the food portions were very generous, which we appreciated. However, the overall customer service left a lot to be desired. The young lady at the register seemed frustrated and confused herself by charging other customers ahead of us, then proceeded to ring us up even though we were still waiting for another entrée to be completed. Throughout the interaction, she never made eye contact and was rude and unwelcoming. Overall, the employees seemed overwhelmed and frustrated, which made the atmosphere uncomfortable. The food and portions were good, but the customer service definitely needs improvement. Management has some work to do to create a more organized and welcoming experience for customers.
  • PS
    Preston Sweny
    Aug 10, 2026
    1.0
    Ordered online and had a 7:50 pick up time. Arrived at 7:50 to pick up and order was not ready. At 8:00 I asked about my order and was told they were out of white rice. I said brown rice is fine. At 8:05 I was told they were out of chicken and all beef. I said I could wait. At 8:10 I was told the chicken was ready, but the beef would be another 20 minutes. I said fine just give me all chicken. I finally left with my order at 8:20- 30 minutes after my scheduled pick-up time. I got home to find that the crispy tacos were in soft tortillas, and the verde sauce was in a cup covered with foil because (I can only guess) that they ran out of lids. At no point did a manager present him/herself. The teenage to-go employee was left to deal with what was obviously horrible management. This is not the first bad experience at this particular location, but it was by far the worst. I will help them out by never ordering at this location again. Good luck getting your food.
  • MR
    madlennan rezeik
    Aug 9, 2026
    1.0
    Very dirty place. The tables were not cleaned, the trash cans were overflowing, and there was trash all over the floor. The employees were also rude and did not treat customers with respect. Very disappointing experience. I hope management addresses the cleanliness and customer service issues.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Rufe Snow specialize in?

Chipotle Mexican Grill specializes in customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads.

What are the opening hours for the Chipotle Mexican Grill at 5100 Rufe Snow Dr?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 30, 2026Yext Knowledge Graph
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