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A top-down photograph of a group of friends having a meal at a Five Guys restaurant.
Brand Certified

Five Guys

4.1
(733 reviews)

Business Details

11971 N Grand Pkwy E, New Caney, TX
77357, United States
(281) 577-4012
https://restaurants.fiveguys.com/11971-n-grand-pkwy-e

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 11971 N Grand Pkwy E in New Caney is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
11971 N Grand Pkwy E, New Caney, TX
77357, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 11971 N Grand Pkwy E in New Caney, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.1
733 reviews
5 stars
420
4 stars
156
3 stars
59
2 stars
29
1 star
69
  • JA
    Jocelyne Aranda
    Jun 27, 2026
    1.0
    Our family had an extremely upsetting experience at this Five Guys location in Valley Ranch, New Caney. We understand the restaurant was closing, but we were still inside finishing our meal when we were verbally assaulted and aggressively told to leave by the shift manager. The situation escalated when he threatened us with what appeared to be a blade when we asked him to allow us to finish our food. As we left, the shift manager chased us outside, yelling and banging on our vehicles. Our children were terrified, and our elderly parents were shaken by the entire ordeal. No family should have to experience this simply for finishing their meal. There is a professional way to handle closing time, and this was not it. We left feeling scared, disrespected, and concerned for our safety. We hope management reviews this incident seriously and takes appropriate action to ensure no other customers experience this kind of treatment.
  • LL
    Ludivina Lubiano
    Jun 18, 2026
    1.0
    First time at this location. Picked up food for family to watch the Mexico game spend $103 place was empty the cashier could’ve at least took the time to let us know what the toppings on the burgers were. We said no onions but she stated that topping all came separately. When we got home all the burgers had toppings in them and I HATE MUSHROOMS I couldn’t enjoy the burger at all.Honestly I prefer whataburger a million times. Y’all are way overrated 🙄
  • RD
    Russell Davis
    Jun 14, 2026
    1.0
    I hate the shouting welcoming you when you walk in. Just focus on your product which isn't great and over priced. First and only time I will be buying this for my family.
  • DL
    Diane Lee
    May 26, 2026
    5.0
    Just the best burgers and fries ever!
  • CC
    Casey Cox
    May 1, 2026
    1.0
    Ordered a cheese burger with some mushrooms, tomatoes, ketchup, and mayo. They forgot the PATTY AND CHEESE. The reason why I’m leaving a one star is because how the heck do you forget the ingredients in the name of the item and they refused to answer the phone when I tried to make it right. $15 for a cheese burger and then forget the cheese and burger is hilarious.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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