PW
Patty Willheimer
5 days ago
We ordered through DoorDash instead of dining in person. The “pick two” appetizer had a surprisingly generous portion and the breading was seasoned and tasted great!
The Country Fried Chicken on the other hand was a little bit disappointing. It was little bit more like a schnitzel than a country fried chicken. Very VERY thin and lightly breaded. The breading tasted great but the chicken itself ended up being pretty tough. (I added a photo of what’s listed on their menu for reference…)
We still enjoy this place in person but most likely won’t be ordering the country fried chicken again!
DE
Dulce Esparza
Jul 2, 2026
Great experience overall! Even though the restaurant was extremely busy and we were told they were short-staffed, the service was outstanding. Our server, Salvador, did an amazing job staying attentive, friendly, and making sure we had everything we needed despite how busy the place was. What stood out the most was how kindly and professionally he treated our 5-year-old daughter. Salvador made her feel important, included, and worthy of the same attention and respect as every other guest, which meant a lot to us as parents. You could really tell he cared about providing a great experience for everyone at the table. We truly appreciated the excellent service and would definitely come back!
SA
Sadie Almazan
Jun 27, 2026
my family &’ i went to eat at willie’s for my graduation. we got blessed with an amazing caring server named sal p. he was so patient sweet &’ consistent with us. i got the spicy &’ cajun shrimp boil &’ boy wasn’t that thing hot but i didn’t complain but sal saw me struggling so he offered without being asked to if i would like garlic butter to cool it down. he was constantly making sure we had drinks in our cups &’ checking on us if we needed anything other than that. we had a pretty big party but it didn’t bother him or overwhelm him he was still patient with us as we could’ve been a little difficult. he never wiped that smile of his off &’ kept conversations with us going. we thank you sal &’ we loved you as our server we would recommend sal for an AMAZING experience !
GP
Geo-T22 Pav
Jun 25, 2026
June 2026
We needed to meet someone from Austin, and we found a halfway point to be on the north side of New Braunfels. We decided on Willie's, because we're familiar with the food, services, and the their environment.
So, we wanted to give this one a try, because we've never been to this location.
Once we entered, we were greeted. I'll note, there was a nice open atmosphere inside with moderate amount of noise. There were plenty of dining places to choose where to sit, and also a long bar was available, if you wanted to order a alcholic drink.
The staff member at the counter took our order and we were on our way, and found a table quickly. Noah, our server for the evening, greeted us, reviewed the order and made sure we had utensils. He took very good care of us throughout our stay. We really liked this location, and I would give it a try if you're undecided on where to eat, and in the area.
SP
Sal The Pal
Jun 19, 2026
My recent visit to Willie's Grill & Icehouse in New Braunfels was outstanding from start to finish. The restaurant perfectly captures the relaxed Texas icehouse atmosphere while maintaining a welcoming and family-friendly environment. The counter service was efficient and organized, making the ordering process quick and hassle-free, even during a busy dining period. The staff greeted guests with genuine hospitality, creating a positive first impression the moment we walked through the door
One of the highlights of the experience was the beverage selection, particularly the margaritas. The frozen and handcrafted margaritas were refreshing, flavorful, and expertly prepared. They paired perfectly with the meal and added to the laid-back Texas dining experience that Willie’s is known for. Whether you're stopping by for a casual lunch or an evening out with friends, the bar offerings provide something for everyone
The management team deserves special recognition, especially General Manager Shelley. Her leadership is evident throughout the restaurant in the professionalism of the staff, the cleanliness of the facility, and the overall attention to customer satisfaction. A well-managed restaurant creates a better experience for guests, and Shelley has clearly fostered a culture of teamwork, efficiency, and excellent hospitality
The service from the servers was truly exquisite. Every interaction was friendly, attentive, and professional. Drinks were refilled promptly, questions about the menu were answered knowledgeably, and the staff consistently checked in to ensure everything was enjoyable. Their dedication to customer service elevated the entire dining experience and made us feel valued as guests. The attentive service aligns with the positive reputation Willie’s has earned for hospitality and guest care.
The food itself was excellent, beginning with delicious appetizers that were perfect for sharing. The entrées arrived hot, fresh, and full of flavor, showcasing the quality ingredients and scratch-made approach that Willie’s is known for. To finish the meal, dessert was the perfect ending—sweet, satisfying, and a great complement to the rest of the dining experience. Between the appetizers, margaritas, outstanding food, attentive servers, and strong management, Willie’s Grill & Icehouse in New Braunfels delivered an exceptional dining experience that I would gladly recommend to anyone visiting the area.