This profile is uncertified and using publicly sourced data
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Business Details
About
American RestaurantCafeRestaurant
Welcome to Root Cellar Cafe, the best restaurant in New Braunfels, TX, where you can enjoy from-scratch Hill Country cooking in a cozy setting. We've got plenty of delicious dishes and a welcoming atmosphere. We specialize in upscale casual dining using locally sourced fresh food. Reservations are available every day except Saturday and Sunday brunch. We also offer online ordering and delivery through Toast and DoorDash. For special occasions, The Cooler is our private dining space, perfect for events like showers, birthday parties, luncheons, and rehearsal dinners. Visit us today and experience our family-friendly cafe and attentive staff, ready to make your visit memorable.
Location
Hours
Monday7:00 AM - 3:00 PM
Tuesday7:00 AM - 3:00 PM
Wednesday7:00 AM - 3:00 PM
Thursday7:00 AM - 3:00 PM
Friday7:00 AM - 4:00 PM
Saturday7:00 AM - 4:00 PM
Sunday7:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.