Nederland location
Sent my daughter to grab ice cream. Ordered a double fudge cookie dough blizzard and a banana split. When she got to the window and the order was repeated back to her, the double fudge cookie dough was referred to as a cookie dough blizzard. When the person at the window was corrected about what type of blizzard it was, the person looked at the order and just said “yeah”, and handed her the blizzard.
When she got home with the order, there was no fudge in the blizzard and there were no bananas in the banana split! I’m not complaining too much about the fudge for the blizzard because that should have been addressed when the blizzard was handed through the window and I wasn’t there to question it. But how do you forget bananas in a banana split?
AD
Ailyn Dumont
Jun 19, 2026
1.0
Waited for 50 minutes, the wait would’ve honestly been tolerable had there been a shred of accountability or initiative. I first went through the drive thru, I was told the order was not quite ready yet (mind you I drove 20 minutes to get there, but I understood since it was a big order), so I was told to pull around and park at the front. I waited there for about 20 minutes, after seeing multiple people who had arrived after me leave with their orders, I went inside to check.
At the counter, rather than receiving an apology, I was met with excuses, first saying someone had already picked up the order and then that they had an order exactly like that earlier, hence the confusion. These excuses made zero sense, I know what really happened is someone wasn’t paying attention and accidentally handed my order to someone else. As they’re figuring this out, the two girls at the register were standing there nervously staring at each other and discussing how they were going to tell the kitchen, like two kids figuring out how to tell mom they broke the vase. Tried handing me the ice cream too, knowing they were going to have to remake the order, I had to prompt them to put the ice cream back in the freezer otherwise it will melt, just absolute lack of common sense.
I sat inside waiting the rest of the time, seeing people in and out with no issues. The apologies I did receive were all accompanied by more excuses. On top of everything, I overheard one of the people from the kitchen staff talking about how slow it was, how there was nothing to do.
This is usually when a good manager would’ve stepped in to make things better, but nothing was done. I was handed my order and that was the very first time I left a restaurant without saying thank you, I was just that disappointed.
I don’t really expect this review to make any difference, but if anyone cares, this all took place on 06/19/26 about 5:40- 6:32.
TR
Taylor Robbins
Jun 15, 2026
5.0
Whoever was in charge of blizzards tonight needs their toes sucked. There was an Oreo and a Reese’s in every single bite and it was wonderfully blended. If I could give you 10 stars I absolutely would.
TR
Trish Richardson
Jun 3, 2026
3.0
Floors and tables were nasty. Water on the floor with a wet floor sign but no attempt to mop up water. Obviously one of the employees had their kid there. Younger kid taking up a 4 top table. One girl swept a little and missed a lot of junk on the floor and halfway wiped down 2 tables.
What are the operating hours of Dairy Queen in Nederland, TX?
Dairy Queen is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen offer delivery and in-store pickup services?
Yes, Dairy Queen offers both in-store pickup and delivery services.
Where is Dairy Queen located?
Dairy Queen is located at 123 N 14th St, Nederland, TX 77627, United States.
How can I place an order online for Dairy Queen in Nederland?
You can place an order online at Dairy Queen through their official order portal: https://www.dairyqueen.com/en-us/order/pickup/n/14442/
What types of cuisine or food categories does Dairy Queen in Nederland offer?
Dairy Queen is categorized as a fast food restaurant and ice cream shop.
Is there a way to get exclusive deals from Dairy Queen in Nederland?
Yes, you can download the DQ Texas App for exclusive deals by visiting https://dqtexas.com/mobile-app/.
Can I visit other places of interest near Dairy Queen in Nederland?
Yes, nearby you can visit Southeast Texas Ballet Company, Taylor Dance Studio, and the United States Postal Service.
Are there other dining options close to Dairy Queen in Nederland?
Yes, Domino's Pizza and Taco Rey Mexican Restaurant are nearby dining options you might consider before or after your Dairy Queen visit.
If I need automotive services near Dairy Queen, where can I go?
You can visit nearby businesses such as Twin City Muffler & Auto Repair and O'Reilly Auto Parts for your automotive needs.
How can the nearby Southeast Texas Ballet Company and Taylor Dance Studio enhance my visit to Dairy Queen?
If you attend classes or performances at Southeast Texas Ballet Company or Taylor Dance Studio nearby, you can conveniently grab a meal or treat at Dairy Queen before or after your activities.
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