SS
seabumb B (Seabumb)
Oct 15, 2018
This use to be the only restaurant in the Mid-County area where I would eat. But after today, I doubt I will ever go back! I always order to-go because my work schedule is very, very tight and because of the nature of my work I cannot be late - at all. Cali Kitchen has been reliable for me to place my orders and make it to work on time.
Today I place my order at 7:04 pm. (using my iphone time). I arrived at Cali Kitchen at 7:16, paid, and was told the order would be right out. While I waited, two parties arrived, were seated, ordered and received their meals. At 7:46 I was still waiting and none of the three wait staff even tried to let me know why my order was taking so long. When I finally asked, at 7:46, I was told "it would be ready soon..."
It was already too late and I had to go to work. I paid for a meal I did not even receive but I had to go. I explained this to them but I do not think they even care. A little information? An apology for the delay? Nothing!
I was their loyal customer until today.
Highly disappointed, and sadly, I will be very hungry at work for the next 12 hours!