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McDonald's

3.7
(1,655 reviews)

Business Details

1717 North St, Nacogdoches, TX
75961, United States
(936) 569-0792
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1717 North St, Nacogdoches, TX
75961, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1717 North St in Nacogdoches, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,655 reviews
5 stars
677
4 stars
365
3 stars
283
2 stars
97
1 star
233
  • SP
    Scary PlayerYT
    1 day ago
    5.0
    Didn't get any good monopoly stickers
  • HG
    hannah groves
    Oct 7, 2026
    3.0
    No, changing tables.
  • TB
    Teri Burch
    Sep 19, 2026
    2.0
    I understand that it's a Saturday and the drive thru was a little busy. But if a customer requests a crispy McChicken Sandwich with easy mayo, no lettuce or pickle and a small fry, it's not rocket science! The chicken was barely warm and the fries were cold and clamy!! I guess that Lanes, Caine's or Chick-fil-A will get my business from now on!
  • AA
    Angelica Alejandro
    Aug 26, 2026
    1.0
    I am very upset right now about an experience that just happened to my daughter at this location! Obviously before you leave the drive thru we should check our food, my daughter moved to a parking space to check her food and noticed a burger missing so she went in the store only to be greeted by a VERY RUDE older Hispanic lady that practically accused her of lying about the missing item after going back and forth with the lady telling her that she wouldn’t lie about a missing burger she was rudely told by this lady “I’ll give you another burger but I know it was there” then turned to the back , found the burger laying on the back and didn’t even have the decency to apologize for her mistake, or face my daughter after realizing her mistake! She just handed the burger to a different employee to hand my daughter. The reason for my rant is that my daughter came home very UPSET and felt embarrassed about the whole situation!
  • AC
    Aterica Clack
    Aug 22, 2026
    1.0
    ⭐ 0 Star — Extremely Poor Customer Service & Lack of Management Training I placed a mobile breakfast order around 10 a.m. and arrived around 10:15. The drive-thru was backed up with about 8 cars, and I didn't reach the window until approximately 10:28. I provided my mobile-order code, only to be told my order was being canceled because breakfast was over—even though I had already been waiting in line before the cutoff. I asked for documentation and a way to access my $4 refund because it was the last money I had available to feed my child. The manager, Lisa, told me I had to wait up to 48 hours and "come back" if I didn't receive it. Wait and see is not an acceptable solution when you're holding someone's last few dollars. She couldn't clearly explain the refund process, couldn't provide documentation, and initially said she didn't have control over the app. What was especially concerning was her lack of knowledge as a manager. She referred to McDonald's as a "wide-nation" company, and I corrected her that McDonald's is an international company. A manager should understand the company's basic operations and be properly trained on how mobile orders and refunds are handled. There were also three employees at the window laughing and joking while I was trying to explain that I needed my money back to feed my child. The interaction ended with the window being slammed shut and me being told bye. I've also noticed an overwhelmingly Hispanic/Mexican workforce at this location over the years, despite personally knowing numerous people who have applied there. I can't claim to know their hiring decisions, but the pattern raises legitimate questions about hiring practices and diversity that I believe deserve review. Overall, this experience showed poor customer service, poor communication, and what appears to be inadequate management training. I will be escalating this to McDonald's corporate.

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Certified October 11, 2026Yext Knowledge Graph
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