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McDonald's

3.7
(1,642 reviews)

Business Details

1717 North St, Nacogdoches, TX
75961, United States
(936) 569-0792
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1717 North St, Nacogdoches, TX
75961, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1717 North St in Nacogdoches, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,642 reviews
5 stars
672
4 stars
363
3 stars
281
2 stars
95
1 star
231
  • AC
    Aterica Clack
    2 days ago
    1.0
    ⭐ 0 Star — Extremely Poor Customer Service & Lack of Management Training I placed a mobile breakfast order around 10 a.m. and arrived around 10:15. The drive-thru was backed up with about 8 cars, and I didn't reach the window until approximately 10:28. I provided my mobile-order code, only to be told my order was being canceled because breakfast was over—even though I had already been waiting in line before the cutoff. I asked for documentation and a way to access my $4 refund because it was the last money I had available to feed my child. The manager, Lisa, told me I had to wait up to 48 hours and "come back" if I didn't receive it. Wait and see is not an acceptable solution when you're holding someone's last few dollars. She couldn't clearly explain the refund process, couldn't provide documentation, and initially said she didn't have control over the app. What was especially concerning was her lack of knowledge as a manager. She referred to McDonald's as a "wide-nation" company, and I corrected her that McDonald's is an international company. A manager should understand the company's basic operations and be properly trained on how mobile orders and refunds are handled. There were also three employees at the window laughing and joking while I was trying to explain that I needed my money back to feed my child. The interaction ended with the window being slammed shut and me being told bye. I've also noticed an overwhelmingly Hispanic/Mexican workforce at this location over the years, despite personally knowing numerous people who have applied there. I can't claim to know their hiring decisions, but the pattern raises legitimate questions about hiring practices and diversity that I believe deserve review. Overall, this experience showed poor customer service, poor communication, and what appears to be inadequate management training. I will be escalating this to McDonald's corporate.
  • KL
    Kailee Lopez
    Aug 9, 2026
    1.0
    If you want a happy meal with no food and just a toy come here. Forgot both my drinks. And I’m eating next to a colony of dead flies. Terrible service and horrible atmosphere.
  • ST
    Sarah T.
    Aug 1, 2026
    1.0
    The WORST we've been to! Food tasted old & cold, requested condiments are missing.. not with food.
  • SR
    Steven Ross
    Jul 30, 2026
    5.0
    These employees are always fast and friendly. Never had a complaint from me.
  • BB
    bolo bolo
    Jul 30, 2026
    1.0
    Got my order completely wrong after waiting in line for 45 minutes. All of the workers are lazy as hell

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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