Proudly serving the Mount Vernon and surrounding areas, Penelope's Coffee Co offers a varied assortment of espresso coffees, flavored teas, boba and lemonades to be paired with our decadent treats - cupcakes, brownies, cheesecakes, dessert loaves, coffee breads, macarons and more. We also offer savory food options for breakfast and lunch, including egg bites, toasted bagels with cream cheese, cold cut sandwiches and paninis with kettle cooked chips. Come stop by and see us next time you're in town!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.