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McDonald's

3.4
(1,984 reviews)

Business Details

2002 N Jefferson, Mount Pleasant, TX
75455, United States
(903) 572-8392
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2002 N Jefferson, Mount Pleasant, TX
75455, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2002 N Jefferson in Mount Pleasant, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,984 reviews
5 stars
642
4 stars
440
3 stars
345
2 stars
153
1 star
404
  • SF
    Santasha Frazier
    Jul 2, 2026
    1.0
    I had a very disappointing experience at this location. When I first walked in, I noticed staff being extremely rude to other customers, which immediately made me uncomfortable. When I asked if my order could be cooked fresh, the manager yelled from the back, “Everything is fresh.” Unfortunately, when I received my food, the fries were not fresh and the sandwich bread was hard. Later, I went back inside and asked if I could pay to refill my cup with water or if I needed to purchase a new cup. The employee told me it would cost $2.15. I had no problem paying and simply mentioned that I was from Arkansas and water didn’t cost that much there. His response was, “Well, you’re in Texas now,” with a very rude attitude. I asked why he was being disrespectful because I had not been rude to him at all. He then said that I didn’t know him. My response was simple: respect goes both ways. I don’t need to know someone personally to expect basic courtesy and professionalism. The manager then asked if there was a problem, and I explained the same thing—that respect goes both ways. As a paying customer, I expect to be treated with kindness and professionalism. The food quality was disappointing, but the customer service was even worse. This crew seemed more interested in arguing with customers than providing good service. I will not be returning unless major improvements are made in both customer service and food quality. Not to mention there were no changing tables in the restroom at all . Although they were very clean . We were traveling back home to Dallas and I was not expecting this at all .
  • TC
    Tristan Copeland
    Jul 2, 2026
    1.0
    The place was terribly disappointing and disgusting. There was spilled drinks and cold foam all over the floor and everything was sticky and dirty. They gave me and my brother BOTH only 9 out of 10 chicken nuggets we ordered! The fries were almost stale and the place in general was genuinely awful. This place has to be rage bait.
  • JM
    Jacob Mayfield
    Jun 29, 2026
    1.0
    To the managers of this location great job today about 11:40 am earning a direct complaint to corporate for your attitudes and negligence in losing a paid for online order over a $6.50 cheese burger meal and not even offering a refund or fullfilment instead just sweeping it under the rug as a nuissance to you. Actions speak louder than words in leadership....
  • EE
    eli.gucci
    Jun 28, 2026
    1.0
    Rude workers and awful wait times consistently. The only good part about this store is the lady that takes the orders. Won’t come here again.
  • CG
    Colton Gutierrez
    Jun 28, 2026
    1.0
    This place is a joke the workers there are rude food sucks management is the biggest joke there. Your working food service learn to be nice or get a new job

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