Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
People working here don’t pay attention to the customer order
If I don’t turn back and tell them what I’m missing I would have left with half my order
They can’t event say thank you no customer service skills
Slow lack of customer service lack of knowledge
DH
Darin Hale
May 9, 2026
2.0
So like the others said...slow to no service... came in ...ordered on the kiosk and waited... had to ask to have someone bring the food. If they dont want to bring to the table...then just call out the number. Had to ask for ketchup... plenty of workers... just no one wanting to work.
AV
Alexa Velazquez
May 7, 2026
1.0
They always mess up on the orders last time we went there was a roach in the window where they give you the food
AC
Angel Courtney
Apr 23, 2026
1.0
I’m a regular customer at the McDonald’s on Eagle Drive, especially in the mornings with my kids before school. Today was beyond disappointing.
The playground was closed for cleaning during peak morning hours — the exact time families come in to use it. That alone shows a complete lack of awareness for your customer base.
But what really stood out was the manager’s response. (Diana) Instead of any kind of understanding or solution, I was essentially told “too bad” and that I could take my business somewhere else.
And that’s exactly the issue. When a business gets big enough, customer service becomes optional — because they know they can afford to lose a few families and not feel it.
Respect and basic customer care shouldn’t be too much to ask. Unfortunately, that’s exactly what’s missing here.
BS
brandon sinegal
Apr 15, 2026
5.0
There’s this worker named “Sebastian” I came in dashing from 5-7pm . This guy moved extremely fast and gets every order down to the perfect finish! I heard a manager ask him about an order that was pending , and his response was “ I’ve already completed that order sir “ with a smile man! I pray this guy becomes a Manager because I’m sure myself aswell as anyone who eats or dashes here would love to get their food fast and swiftly as this McDonalds always lives up to this daily! Go Sebastian - “You Never Know Who’s Watching The Hustle” 💰 💴 🎯
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