I’ve LOVED 7 Brew for the longest time and have waited YEARS for them to open one up here in Mission. I was literally counting down the days for the needoh day (today) and my family and I waited in line for the longest time today. The girl came up to take our order while we were still far back in line, it wasn’t until we were already at the front about to pay for our drinks that I notice there was no needoh w my order (4 drinks). I asked the girl and she said “oh no we actually ran out.” I was so upset bc we waited in line for maybe THIRTY minutes only to get to the front to hear they ran out?!? The first girl who took our order should’ve said “hey we are out of needohs but I’ll still take your order if you like” but nopeeee they let us wait in line forever. I didn’t even take my drinks. Never going back to this one …
DN
Dr. Hien Nguyen
Aug 30, 2026
7 Brew nailed it! I got a Coffee Blondie with coconut milk and it was absolutely delicious—super smooth with the perfect balance of flavors. Fast, friendly drive-thru service made the visit even better. Will definitely be coming back for more!
LR
Lucero Rodriguez
Aug 23, 2026
Great customer service Susana was so great on her recommendations on beverages
JL
Jaclynn Luna
Aug 7, 2026
waited 10 mins in line while the other line was moving very quickly … they gave me my 2 drinks while I was still behind 2 cars . I work at Dutch bros , I CAN tell the difference when drinks have been sitting out for a couple minutes & I can definitely tell when someone gave me bad dubs in my drink.. When the boy ran out my two drinks they weren’t even wiped down. They were very watery looking from the inside and outside & had coffee spills on the outside of the cup . The whipped cream was so flat from Sitting out for so long . I knew they weren’t gonna taste good. Unfortunately I was right & both of my drinks tasted like water and milk. So I asked the girl in the front if I could have both of the drinks remade . She looked at me like if I was asking a dumb question. She looked very annoyed that I was asking for both of the drinks remade. It’s not my fault that you had the drink sitting out for Who knows how long. Not just that, but also the people who are making the drinks on bar Need to make sure that they are putting the correct portions of milk for the drinks. I understand you guys barely open, not too long ago But the people who are in charge of running the shop as in the managers and shift leads need to make sure that the employees on shift are making drinks properly. There was a total of like 4 people talking to girl outside , Trying to figure out what was going on with my drinks. Honestly, they should’ve been talking to me instead of her because that girl did not know what she was doing. She was acting very rude When I brought it up to her in the beginning . If you’re gonna be acting rude, at least know what you’re doing😐😐😐. I told her my order again, I even told the boy my order as well Who came from inside & They both look annoyed . He said “ watery? How were they watery” like do you wanna take a sip of it so you can taste it? Cause I know you’re not making me look like I’m a lying😐 It’s not my fault that I want my drinks to taste good ? I’m literally paying money for it. There’s no reason for them to be rude about it. Especially the girl outside. I didn’t get her name but she was wearing a pink shirt . I even apologized after the fact that my drinks didn’t taste good but she still had the face like if it was such a hassle . After that, I waited five minutes in the front All to find out that no one was making my drinks and my remake order wasn’t even put in. Finally, I don’t know if it was a shift lead or manager, but they came to take my order , Had me pulled to the side of the curb to wait. This is the most ridiculous thing I’ve ever dealt with. All I wanted, was someone to remake my two drinks. Coming from a Dutch Bros worker , You guys need to do better on how you handle these type of situations . This situation wasn’t even that deep like Seriously . It wasn’t rocket science at all. I could’ve probably inputted my order myself 🤣 Dutch bros uses the same app as 7 brew for taking orders…. I just don’t understand why the girl didn’t input my order In the first place. There was like 4 people Trying to figure out what was happening. shifts leads / managers Need to teach your employees some basic manners && The correct way to make drinks. If im going to pay money for something, I at least wanna enjoy it 🫠 .
MS
Mark Santiago
Aug 3, 2026
I came earlier today and a girl in brown and white polkadots took my order and my friends order and she was so rude. I opened my window and said hello and didn’t even get a reply back. She just ignored me and kept tapping on her iPad. Then she took my friends order and asked very rudely for her to speak up after she gave us our drinks she did not say enjoy or have a good day. She just rolled her eyes and acted like we were bothering her. The drinks are great, but I would not come back for the customer service.