AM
ashley mclawhorn
Aug 6, 2026
absolutely love these guys!! joselyn took my order and recommended me the tiki tango fizz and woaaa 🤯 10/10 drinks and vibes
NS
Natasha Salazar
Aug 3, 2026
I ordered one iced coffee and one blended coffee. While drinking the iced coffee I noticed I had swallowed something sharp and looked into the coffee and found shards of metal. In the blended coffee there were also pieces of metal.
JL
Jessica Landsman
Jul 19, 2026
I wanted to share some feedback about my experience today.
When I came through the drive-thru, it was very obvious the staff was focused on moving the line quickly rather than ensuring my order was correct. My order was never repeated back to me, which is usually the first step in confirming accuracy.
As soon as I received my drink, I could tell by the color that it wasn’t made correctly. When I asked for it to be remade, I had to repeatedly point out ingredients that were missing, and each time I was told they were “extra.” I understand certain customizations may have an additional charge, but these aren’t new requests—they’re part of my regular order. A quick look at my order history would have shown exactly how my drink is normally made.
The biggest concern is that my drink was made with regular milk instead of oat milk. My order history consistently shows oat milk because I’m lactose intolerant. This wasn’t just an inconvenience—it could have caused me to become sick.
I completely understand that drive-thru lines can get busy, but speed should never come at the expense of accuracy or customer safety. I would appreciate additional attention to order verification, especially when it involves dietary restrictions or allergies.
Thank you for taking the time to read my feedback. I hope this helps improve the experience for future customers.
KR
Krystal Reyes
Jul 15, 2026
Went this Morning, Wasn't long at the moment but was skipped fine no big deal.. finally order was taken pulled up to register, Drink was taking a while but I noticed the girl making the drink was new, Was being watched. 2 other workers just looked at her then eachother and laughed mind you one of the ones who laughed was the one who skipped me for im assuming one of her friends... Drink was not very good and not enough ice but props to the girl trying her best! Mean girl vibes for sure.
VO
Vianette Ortega
Jul 10, 2026
I stopped by 7 Brew this morning and had one of the worst customer service experiences I’ve had in a long time. I wasn’t greeted with a simple “good morning” or even “hello.” The employees came across as rude, uninterested, and acted like taking my order was an inconvenience. I’ve honestly received friendlier service at a gas station.
I always tip when I receive good service, but basic manners should come first. A simple greeting and treating customers with respect are things most of us are taught growing up. If you’re visibly annoyed and half asleep while taking my order, don’t expect a tip simply because it’s customary.
As I was leaving, my coffee spilled all over me because the lid was either the wrong size or wasn’t secured correctly. I had to go into work with coffee all over my clothes. After checking the cup, I noticed the lid was extremely loose.
Overall, this was a very disappointing experience. Poor customer service combined with carelessness is enough for me not to return. I’ll be taking my business back to Starbucks.