Wingstop

Reviews

• JL

  Jorge Loera

  Jun 22, 2026
  1.0
  Tonight I had one of my worst experiences with Wingstop. I order online and when I got there my food was wrong I order 8 piece combo all flats 4 lemon pepper and 4 Original Hot. I got 4 garlic Parmesan and when I told one of the workers they brought me 3 lemon peppers not flats. Then we went to let them know I order them all flats; if they are charging me for all flats I should get all flats. They told me it was going to be 15 min wait, so the rest of my order was cold. They didn’t care. Not only that but the cashier was on her phone sitting on the counter where she was putting people orders at. You can also see the kitchen cooks on there phone and no gloves. This places was mess. Management needs to get control of this and do a better job.
• CA

  claudia aparicio

  Jun 21, 2026
  5.0
  John is very friendly when serving and greeting. Love this place
• TB

  Tyrane' Bailey

  Jun 15, 2026
  1.0
  Wingstop nasty, I asked for well done and got hard old wings !
• SM

  Sarid Macias

  Jun 10, 2026
  1.0
  I ordered a 50-piece family classic meal, specifically paying for all flats, with the cashier, John. When I got home, I discovered the order was completely wrong. It was a mix of flats and drums, the 20-piece Mango Habanero was incorrect, and a side of veggies was completely missing.Since it is a 30-minute drive for me, I called the store first. John picked up the phone and proceeded to put me on hold three times. I drove all the way back to the store and saw him just standing at the front counter doing nothing. When I went up to him, he acted like he didn’t just take care of me 30 minutes ago, completely pretending not to know who I was.Instead of apologizing when I calmly explained the missing items without any attitude, John was incredibly rude, laughed it off, and with a terrible attitude demanded, "Where's the food?" I shouldn’t have to tell any worker how to do their job, especially if they’ve been there for a while. Also, it looked like There was more than 4 people in the kitchen, so that attitude was completely unnecessary.When I originally placed my order, John explicitly told me to leave a review in exchange for free fries. Well, here is your review. You’re welcome, John.why would I be lying about messed up order when it was hour round-trip and on top of that; just to be ignored and mocked by the employee who messed up the order is completely unacceptable. Management seriously needs to retrain John on basic customer service and order accuracy.
• IS

  Ivan Sanchez

  Jun 3, 2026
  4.0
  I gave this location 4 stars overall, but I wanted to specifically recognize John, the manager. Every time I come in, he’s professional, positive, and does a great job communicating with customers, especially when things get busy. Instead of letting people wonder what’s going on, he’ll thank everyone for their patience and keep customers updated, which goes a long way in a busy restaurant. I’ve never seen him have an attitude, even during rushes. He stays calm, respectful, and treats people well. Good customer service is hard to find these days, and John consistently delivers it. Just wanted to give credit where it’s due.

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