Chick-fil-A

Reviews

• AM

  A M

  6 days ago
  2.0
  How difficult is it to make a sandwich by the looks of it they are running out of pickles and that's a large fries and I'm still on the parking lot writing this review
• LP

  Lexie Pogue

  6 days ago
  1.0
  I placed a DoorDash order last night and inside were random wrappers and receipts with other people’s names instead of the spoon, condiments, and napkins I requested. It honestly felt like trash was mixed in with my order, the receipts weren’t doordash reciepts, they were drive thru guest copy receipts.. 4 of them to be exact. and a spoon wrapper with no spoon even though my meal didn’t require one. I had called Chick-fil-A, explained the situation, and was basically told there was nothing they could do besides say “my pleasure.” That response was really disappointing, especially since this is the second time this has happened.
• PC

  Patricia Castelan

  May 12, 2026
  5.0
  Amazing Customer Care And our order was made fresh and fast! We came here today and we're pleasantly surprised with the accuracy and the speed of the order, The team here at Mercedes is Perfect and goes Above and Beyond Every time we stop by! Albert and the rest of the team are Great workers and I will be back again Very Clean Restaurant ! Very Nice Staff ! Very Good Wheelchair Accessible Entry ! Very Good Parking ! And Very Great Food !! I'd Rate 5 Star's !!! ⭐⭐⭐⭐⭐
• RP

  Rick Prieto

  Apr 16, 2026
  5.0
  Always good.
• CC

  CLAUDIA CORDERO

  Apr 7, 2026
  1.0
  I’ve had multiple negative experiences with this location due to poor customer service and repeated order issues. On several occasions, items have been missing from my order, and the management has been unhelpful and dismissive when addressing these problems. Despite paying for delivery, they only allow a one-week window to report missing items and are unwilling to issue refunds beyond that timeframe—even when the mistake is clearly on their end. When I recently placed another order and asked if they could include an item that had been missing from a previous order, the manager responded rudely and gave inconsistent reasons for refusing—first saying it was because it had been over a week, then dismissively telling me to “go for it” if I wanted to pursue it further. Additionally, in two past orders, they failed to include jalapeños I paid for and did not issue refunds. I ultimately had to contact corporate, who confirmed that refunds should be issued and had to process them on my behalf. Overall, the management does not take accountability, does not attempt to resolve issues, and communicates in an unprofessional manner. This has been a very frustrating experience as a paying customer.

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