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Subway

3.1
(257 reviews)

Business Details

(972) 548-1426
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local McKinney Subway® Restaurant at 1705 W University Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1705 W University Drive, McKinney, TX
75069, United States

Hours

Monday9:00 AM - 11:00 PM
Tuesday9:00 AM - 11:00 PM
Wednesday9:00 AM - 11:00 PM
Thursday9:00 AM - 11:00 PM
Friday9:00 AM - 11:00 PM
Saturday9:00 AM - 11:00 PM
Sunday9:00 AM - 11:00 PM

Menu

1 menu · 144 items

Explore offerings from Subway on 1705 W University Drive in McKinney, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 6654-0 Menu en-US

144 items

Reviews

3.1
257 reviews
5 stars
99
4 stars
24
3 stars
23
2 stars
14
1 star
97
  • RS
    Robert Shackleford
    Aug 25, 2026
    1.0
    Extremely Disappointing Experience I went to Subway specifically to try the nachos now that they’re back, and unfortunately, the entire experience was a complete disappointment—from the order itself to the way my concerns were handled by management. The order was prepared with little to no attention to detail. The vegetables I specifically ordered were not properly cut, I requested a different type of chips and that request was completely ignored, and the food I received was cold, soggy, and genuinely unappealing. For a simple order, there were multiple details that were missed, which makes it difficult to understand how this was considered acceptable before being handed to a customer. What made the experience even worse was speaking with the manager. Rather than acknowledging the mistakes or showing any concern about the quality of the food and the lack of attention to the order, I was met with a dismissive attitude. There was no meaningful acknowledgment of the problem and, more importantly, no sense that the lack of professionalism or attention to detail was being taken seriously. Mistakes happen, but what separates good customer service from poor customer service is how those mistakes are addressed. In this case, both the food and the response from management fell far below what I would expect from a business serving customers. I left feeling like neither the quality of my order nor my experience as a customer mattered. If Subway is bringing back a product and wants customers to be excited about it, the least they can do is make sure it is prepared correctly and that customers are treated with basic professionalism when something goes wrong. Very disappointing, and certainly not an experience that would make me want to return to this location.
  • PW
    Phillip Worthington
    Aug 24, 2026
    5.0
    I drive from Melissa to this store as it's always so fresh and always made right. Often I am on the run so I schedule a pickup and - once again - always ready. Clean store - incredibly friendly folks and they knock it out of the park every time!!
  • KK
    Koko
    Aug 18, 2026
    1.0
    DO NOT MOBILE ORDER HERE THEY WILL MAKE IT WRONG AND GIVE YOU A SANDWICH THAT IS FOLDED VERTICALLY WHERE EVERYTHING IS FALLING OUT. Never coming back
  • MW
    Monica Westbrook
    Aug 14, 2026
    5.0
    Elliot and Brandon took care of us. They were both pleasant and welcoming. I ordered afootlong with ham and chicken and it definitely took me forever to make up my mind but Elliot was patient, didnt rush me or even appear impatient or irritated. Excellent customer service.
  • LR
    Local Reviewer
    Aug 8, 2026
    1.0
    This locations food is just as bad as their employee’s attitudes. The lady with the face tattoo is always so rude and obviously doesn’t care if she keeps or loses her job. But from reading other reviews the owner couldn’t care less. Awful franchise and I would never recommend anyone go there.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Heritage Square Shopping Center?

Subway at Heritage Square Shopping Center is open daily from 9:00 AM to 10:00 PM.

Where is the Subway restaurant in McKinney located?

It is located at 1705 W University Drive, Suite 114, in Heritage Square Shopping Center, McKinney, TX 75069.

Brand Certified Facts from Subway

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Certified September 27, 2026Yext Knowledge Graph
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