While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in McKinney, TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
This place is AMAZING!!! The food is great, the prices are even better and the service is excellent. Everytime we walk in we’re greeted by the staff and everyone has a helpful and friendly attitude! One lady in particular named infinitee is always on her A game everytime I visit and I feel that deserves recognition. Certainly would recommend this place !!
QB
Qasim Butt
4 days ago
5.0
Friendly team members.
PP
PaperBoiDre
4 days ago
1.0
Poor customer service lady with the color lashes was rude and she was rushing me out the line and my order was not right I will not be back there
JA
Jessica Alvarez
Sep 4, 2026
5.0
Great customer service. My order came
Out faster when I arrived early. I also used a coupon on the app. Great!!
KS
Karissa R. Samuel
Aug 13, 2026
5.0
That doggone chicken is seasoned so good. It's one of the places I feel good about stopping to grab dinner because it's fast but also a healthier option on days when I don't cook.
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Certified September 06, 2026Yext Knowledge Graph
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