FM
Faith Hope Love Mama
Oct 4, 2026
We got the 12 piece tender meal with side fries and Mac n cheese. We tried the special sauce, jalapeño ranch and peach honey pepper. It was all delicious. There was a nice spice seasoning to the chicken and fries. The biscuits were super soft. The Mac was rich and creamy and included some caramelized cheese parts. The tea was good but the 1/2 gallon lid was not secure and pulled a little in the car. The service was fast and feiendly.
No Idea on the food. Pulled up to the drive thru, waited over 5 mins, nothing! I had to speak first, said thanks for the shiity service and drove off. Terrible first impression when I have been told how great it was in the Carolina's.
This was our first time trying the new Bojangles close to home, and unfortunately, it was not a great first impression.
When we walked in, we were not greeted or acknowledged by anyone. We ordered our food using the kiosk and then waited.
After about 15–20 minutes, we were waiting along with another customer who was also waiting for an order. No one checked on us or seemed to acknowledge that we had been waiting.
Eventually, one of the employees behind the counter hollered over, “Are y’all waiting on something?” At that point, we brought our receipt over to show that we had already placed and paid for our order.
It honestly seemed like they had no idea our order was even on the screen.
When our food was finally ready, the interaction didn’t improve. The girls behind the counter had a condescending tone when they simply plopped a bag down on the counter. We had to ask if it was actually our order, especially since another customer was standing right next to us and there was some confusion about whose food belonged to whom.
There was no one else but us two in the restaurant. We understand that restaurants can get busy and that mistakes happen, but the lack of communication, acknowledgment, and basic customer service was disappointing.
We were excited to try the new location since it’s so close to home, but unfortunately, our first experience left a lot to be desired. Hopefully, this was just an off day and things improve as the location gets settled.
KK
khoupernicus
Sep 18, 2026
My first time eating at this location and I don't have any real complaints other than the food took longer than usual, about 8 minutes (which is pretty long for a fast food joint). I ordered the Bo's Chicken Biscuit Combo, the chicken was absolutely fantastic - one of the best fried chicken I've had. The biscuit, well, not so much. It arrived almost slightly burned and was a bit dry. The tater tots were awesome, first time I've ever had Bo's tots and it's different than your traditional tots. First, it's seasoned, two, they are large, soft and scrumptious with mashed potato-like filling; not your traditionally crunchy or crispy tots with potato hash on the inside. I was the only other patron dining in, so there should be no reason it took 8 minutes for the food with a slightly burnt biscuit. I'll back though, this visit might just be an aberration.
RE
Richy Ellwood
Sep 12, 2026
I thought I would try it again, one last chance, but.. if you drive through, just know you will have to go in. The last time I went, I waited 20 minutes out front, and they didn't even have my order, so they re made it, and forgot my sides. This time, I waited 12 minutes out front, then they gave me the wrong order. So I went in again, no one wanted to talk to me, but finally I was acknowledged, and was asked what I ordered. I let them know I ordered what was on my receipt, and finally got my order. The food is pretty good, but it is not worth the hassle. Why even have a drive through, if you are the only person in the drive through and you have to pull up and wait 12 minutes for your food that is wrong?