Arby's

Reviews

• LR

  Lydia Robertson

  1 day ago
  1.0
  Ordered door dash and it was absolutely awful. Sad face. Nothing i ordered was included a d what did come was just awful. It is such a shame. I wish I would have read the review before I ordered. I would have gone to culvers.
• TH

  Tina Haskett

  Sep 28, 2026
  1.0
  Just left there was told special is no longer valid but it’s still displayed on the window as well as their over head sign. Was told they would not honor there posted price. Lady at front did not seam to care. We left and went next door instead of paying the over priced food. Just saw her take sign down out of window but it’s still displayed however the over head sign facing Taco Bueno still has the special. The one that is seen from highway to get people to stop.
• BC

  Brian C

  Sep 18, 2026
  1.0
  I hadn't been to an Arby's in a few years so stopped in when I happened to drive by. Maybe the worst fast food experience I've ever had. The food was absolutely terrible, my chicken looked like it was overcooked yet somehow cold, the soda from the machine was flat and none of the pumps for the sauce worked. I really have no idea how this place is even open after reading similar reviews. All I can say is I definately won't be back and if Arby's corporate reads this you need to pull this franchise owner because they are dragging down your brand. All your money spent on the "we have the meats" is getting destroyed by terrbile food and bad service at locations like this. I try my best to give postives but it really is that bad.
• NE

  N Everett

  Sep 2, 2026
  1.0
  I placed a pickup order thru the drive thru today for over $60 dollars. Get there, no one is in line. No one answers us or greets us through the intercom. We wait for a couple of minutes. Finally say hello, and she says hold on. We wait another minute, tell her we have a mobile order. We pull up, wait for more than 5 minutes for the order. They stuff an 3 sandwiches, an order of 5 tenders, an XL fry, 2 medium fries, 6 cheese sauces into a single bag for some reason. Then we ask about our 2 drinks, the manager or whoever she is, a heavily set lady in a black shirt, tells us we don’t have drinks. I tell her we have 2. She gives me a medium Shirley temple instead of the XL. Then we ask about the second drink, she tells us we don’t have another one. We ask for a second bag cause the damn bag filled with all of that is breaking. Then looks at the order and shoves a Dr Pepper at us. We leave, get half way home and realize we are missing 2 orders of 6 pc mozzarella sticks. We head back. Get the SAME lady at the window, and we say we are missing 2 6 pc mozzarella sticks. She says she gave it to us. Hands us a bag with 4 in it, and again we have to say no 2 6 pcs. She tells us attitude and makes an underhanded sarcastic comment. She obviously hates her job, and doesn’t check anything. Too busy trying to rush everyone through when the place isn’t even busy with customers. You guys need better managers or leads in charge. There is no reason for this type of crappy service at 4:00pm on a Tuesday afternoon when the location is slow. Hire someone else.
• JS

  Joshua S

  Aug 30, 2026
  1.0
  ⭐️ 1 star — Truly impressive commitment to not serving customers. Pulled into Arby’s at 8:35 PM and discovered the front door was locked with a sign explaining that they were “short staffed” and that customers should use the drive-thru. No problem. I walked back to my truck, got situated, and prepared to use the drive-thru like the sign instructed. Then, in the approximately three minutes it took me to walk from the door to my truck, Arby’s apparently entered a staffing crisis of biblical proportions. They turned off all the exterior lights and shut down. Outstanding. I’ve never seen a restaurant solve a staffing shortage quite so efficiently: just stop serving people altogether. And let’s talk about the “short staffed” excuse. At some point, you have to wonder whether you’re actually short-staffed or simply unwilling to pay enough to attract and retain employees. Someone spent a fortune building a franchise location, only for management to apparently decide that paying enough people to keep the doors open during business hours was an unnecessary luxury. Imagine spending millions of dollars on a restaurant and then operating it like you’re trying to avoid accidentally making a sale. If your posted hours say you’re open, customers should reasonably expect that you’re, you know…open. Locking the doors, sending people to the drive-thru, and then turning off the lights before they can even get there is beyond ridiculous. Maybe change the sign from “We’re short staffed” to “We’re technically here, but we’d really prefer you didn’t ask us to serve you.” Absolutely pathetic customer service. I guess the good news is that nobody had to worry about my order being wrong—they never let me get far enough to place one.