The McAllen (South Ware) facility spans 222,561 square feet and is built to support fresh, refrigerated and frozen products moving through the U.S. - Mexico corridor. Its location near key crossings gives importers and producers a dependable point for cold storage, inspections, case handling and temperature-controlled transportation. With access to GIS services, multivendor consolidation, freight forwarding and a full suite of value-added capabilities - from tempering to IQF - the South Ware site helps keep produce and perishables moving quickly and in the right condition.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.