Whataburger

Reviews

• SR

  Shanae Reese

  Sep 26, 2026
  5.0
  Great food awesome people
• HB

  howard boney

  Sep 22, 2026
  5.0
  My favorite burger joint
• SM

  shayla maddson

  Sep 11, 2026
  5.0
  great food well cooked and excellent service
• GS

  Glenn Scott

  Sep 5, 2026
  1.0
  So we have visited Hwy 80 and Hwy 59 Whataburger many many times the past few years service has consistently gone from mediocre to poor to awful. The past several orders and today have led to extensive waste of time. Today we mobile ordered in our way back into town. The app estimated 8:15 we arrived a bit after 8:20. First the app malfunctioned the checkin for the curbside wasn't available. So we went in to check in manually. I had six Whataburger employees walk by with out a word. After four additional customers came in behind me someone with a large pick up order was assisted first this was after ten or so minutes. Ther order was ready in the pick up area. After about five additional minutes someone attempted to assist me they told me to go back to my car and someone would be out. I insisted they listen and repeated the app malfunctioned and there was no check in options I showed the receipt. Eventually someone came over and off handedly said they had no order for us. Did you order at this What Burger to which I repeated and held up the receipt clearly showing Victory Dr Marshall TX. Without an apology they finally made the shakes and delivered them unfortunately they were not made correctly and tasted horrible. We threw them away. Sad cause I love What a Burger and I have had quite a few decent experiences in the far past at even that location but I couldn't recommend this location at all at the moment especially if you are trying to use the app. In a few days I am sure corporate will refund us again but the service is atrocious lately.
• JJ

  Jazmine Johnson

  Aug 20, 2026
  1.0
  The whataburger on victory dr in marshall tx, i just left from here. 1st I was asked to wait at the speaker, while only one vehicle was at the window, by a white female i think is the manager, i politely tell her I can wait. I wait 3-5 min., the lady says she ready for my order. I ordered a breakfast Burger meal with Orange Juice and no bacon, the lady repeated my order but did not say no bacon, so I reminded her please no bacon, she replied ok. I then pull up to the window im given the Orange Juice and i pay for my meal. I receive my meal but because im sensing this lady is having a bad day or just rude i check my sándwich. It had bacon. I asked for a REFUND. now though I used my card to pay this lady gave me back cash from i think her purse. Please hire managers and window servers, who have the intelligence to carry out simple everyday fast food task. The cash refund when I paid with tap was nice, bc atleast i got cash back instead of waiting for it to return to my card. But im still disappointed in the lack of no bacon understanding, like my kids could of handled this task with no issues nor returns... I was in the tahoe, whataburger please get your employees together.