Sonic Drive-In

Reviews

• KH

  Kurtis Heady

  Aug 28, 2026
  1.0
  I would love for corporate to reach out to me about my experience. Order took over 40 mins to receive the food, literally parked and sitting outside for that amount of time. When the order was received, items were still missing, and the server wanted to argue that no items were missing even though the receipt was reflecting the amount we were stating (We ordered two kids meals, and he stated that two kids meals were in one bag, we checked, and they were not) By time we received our whole order, and got home, most of the food was cold and soggy. Did not enjoy it the slightest, and threw it away. DESPITE the fact they took entirely too long to get our order to us, the order was STILL WRONG. Burgers that were suppose to have certain items added and removed were not correct, both burgers ordered were suppose to be double patties and only one was. To top it all off, my daughter complained of her drink tasting funny, we dumped it, and BEANS were found in my child's drink. THIS IS FOOD TAMPERING! Called up to the store, spoke with the manager and demanded a refund. She informs me they don't serve anything with beans in it, and questioned me thinking I may have confused them with Nerds candy ( They definitely are not, I have attached a picture) I think the fact they supposedly don't offer a product with beans in it makes it that much worse and proves it was INTENTIONAL and not just a simple mistake. The manager only wanted to offer to remake the food that was wrong. Excuse me? Why would I want food from this establishment ever again? Wait another 45 mins for poorly cooked and soggy food? She reportedly called her GM, and the GM said only if I brought the food back? So... I'm suppose to waste more of my time and fuel to right THEIR wrong? This location needs to be shut down!
• JT

  Judi Torrieri

  Jul 14, 2026
  5.0
  They were very friendly.
• KE

  Kathleen Escobar

  Jun 6, 2026
  5.0
  We loved how kind Bri was!! She was so friendly that we just had to write this review!! Thanks bri!! 😃
• JB

  Jess Bennett

  Jun 1, 2026
  1.0
  Unless you have 30-40 minutes extra to wait on an app order do NOT order here
• CS

  Crystal Self

  Apr 20, 2026
  1.0
  Not only has it been 3 weeks since I placed an order that was messy, cold, inaccurate,missing items. I've tried several times getting my $70 refund back nobody from this location knows how to answer the phone. Corporate is a joke I've contacted them 8 times via sms and phone call to be told id be receiving my refund and a email only 3 weeks later and still nothing ill be contacting Mr.Jim Taylor's office about the completely unprofessional staff he has in his restaurants and Corporate offices who cant seem to do their jobs!!!*( edit refusing to give corporate the information they need after almost a month is only going to cost yourself YOUR JOB dont play with me and my money because YOU or YOUR staff cant simply learn to make a burger ,fries and drinks correctly nor have proper customer service) after speaking to the main corporate office once again today yes they see YOUR the problem and are wondering why its taking you almost 4 weeks for information they ask for