Tropical Smoothie Cafe

Reviews

• SM

  Sonya McGee

  3 days ago
  5.0
  Grace was my cashier and she was awesome, she answered all of my questions, asked me to about signing up and then Brelynn came along and showed me how. Jaiona was busy, but took the time to acknowledge me, and so did Ahira! Great Job Team! You'll see me more with my rewards!
• DA

  Dawn Acker

  May 6, 2026
  2.0
  This place used to be amazing but the last two months every time I get a smoothie, there's chunks of ice and fruit and it's gritty. Either they are not blending long enough or they need new blenders because they aren't working properly. Such a disappointment because I liked going there almost every day for a smoothie.
• LD

  LASANDRA DUNCAN

  Apr 10, 2026
  1.0
  I visited during business hours, but the two employees working informed me that the kitchen was closed because the staff member responsible for it was helping at another location. I was confused and disappointed that there wasn’t anyone available to operate the kitchen during normal business hours.
• MM

  Martin

  Mar 25, 2026
  4.0
  I'm new to mansfield and decided to stop by and try it for the first time. The place is nice and clean I was welcome by the young man in the smoothie station. The service was good the smoothie was better then expected . What made the experience a 10 out of 10 was the young man now known as Tristan. He made people feel welcome and sought for. I will definitely come back again and bring my family to enjoy the experience.
• LL

  Love

  Mar 22, 2026
  1.0
  My husband and I recently visited Tropical Smoothie Cafe, and unfortunately, our experience was very disappointing due to the customer service. During our visit, the manager, starts with T, on duty was extremely rude, had a noticeable attitude, and came across as unprofessional when I asked a simple question about the ingredients in one of the smoothies. It felt like a basic question was treated as an inconvenience rather than part of good customer service. This wasn’t the first negative experience I’ve had at this location either. On a previous visit, another manager, also starts with T, displayed concerning behavior. She had a very sharp tone and seemed to treat both employees and customers poorly, which made the environment uncomfortable. It gave the impression of a lack of respect and professionalism overall. Customer service plays a huge role in whether people return to a business, and unfortunately, these experiences have made me reconsider coming back. Until there are clear improvements in how customers and employees are treated, I would not choose to revisit this establishment.