Dunkin'

Reviews

• SS

  Sarah Sparr

  3 days ago
  1.0
  I don’t come to Dunkin very often and I was trying to order something that I had gotten from this location a couple days ago. The person taking my order in the drive thru then raised her voice at me when I was confused. I pulled up to the window, paid, then heard the same girl through the window complaining and cursing in the front of the store. About 5 minutes later, I got my drink handed to me exactly like in the picture. They asked me to pull up and waited an extra 10 minutes for my food. I drove off and opened my sandwich, the bread was charred, the bacon looked like it hadn’t really been cooked, and it looked like sugar was poured on top of the sandwich. My drink was permanently separated and drinking it made me feel sick. I wasted $10 and I’d much rather waste my gas on driving to a farther location than coming here.
• JW

  J Watkins

  May 14, 2026
  1.0
  This place is terrible. The employees don’t know what a yeast donut with chocolate glaze is. They just throw random donuts in the bag if you go through the drive thru.
• CS

  Calvin Shelby

  Apr 10, 2026
  1.0
  Remember, this is breakfast first meal of the day order two sourdough sandwiches nastiest thing I’ve ever stuck in my mouth and cold. They remade the order, but wasn’t much better than the cold one didn’t have any mayonnaise. The excuse was the company didn’t send any probably because they don’t want them to kill their customers with bacteria for not refrigerating it properly first meal of the day ruined the whole day. Should have a sign in front eat at your own risk. Don’t even have any cinnamon donuts. How can they call themselves a doughnut place?
• RH

  Reggie Hicks

  Apr 8, 2026
  5.0
  I stop by the Mansfield location on Matlock, for coffee and breakfast on my way to the golf course. I hung out a bit to enjoy the atmosphere. The manager was full of energy and the team was very helpful. Enjoyed my visit.
• HW

  Heather Wolf

  Mar 31, 2026
  1.0
  I tried calling the store to contact the store manager/shift lead to provide them with information regarding my inedible food. To start, each time I have ordered from this particular Dunkin’, they have either butchered a simple iced coffee with cream and sugar, have burnt food to where’s its inedible, or have forgotten items altogether. The staff that are ‘employed’ through this franchise are absolutely abhorrent and unprofessional. Help me understand how a young adult is calling a woman ‘queen’ and ‘sweetie’? Not appreciated. The hygiene of the staff raise consistent concerns, whether it’s wearing pimple patches or long nails that are clearly unsanitary for an establishment that handles FOOD. Today, I ordered a plan bagel, toasted with cream cheese. I returned home to find that this bagel not only went through the slicer multiple times via blade marks, but wasn’t even toasted! On top of that, there is a negligent amount of cream cheese on the actual bagel. I would absolutely be appreciative of a working telephone number to speak to a manager. This location needs to serious work.

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