Sonic Drive-In

Reviews

• SC

  Stacy Crittenden

  Apr 14, 2026
  1.0
  We went to this Sonic last weekend and ordered a normal order for two people. They were busy but not insanely busy. We sat there and waited and waited and watched people who came way after we did get food and leave multiple times. We kept waiting patiently assuming they were short staffed. However, 45 minutes later we were STILL sitting there waiting on our food. By this time we were very upset and our patience was gone. I hit the red button and asked where our food was. I was told just a min. So, I waited another 10 mins. Nothing....I hit the button again. I was ignored. Hit it again. Ignored again. Finally just continually kept hitting it until they responded. A girl came out and told me she was sorry, they are trying to "figure it out" and walked off. We waited some more....nothing....hit the button again until they answered me...she came back out saying they were trying to figure it out...we had no idea what that meant and didn't care anymore. I told her to just cancel our order, and refund our money so we can get out of there. She said ok, one moment and went back inside. Seconds later she comes out with our order. The fries and tater tots were cold and chewy, the drinks were wrong and our hot dogs were cold. We just left and went home and threw it out and I called their corporate office. The conveniently could hear me just fine until I told them I had a complaint about a store then they kept saying they couldn't hear me then hung up on me. We have given this sonic so much business it is insane. However, this experience left us incredibly upset, and frustrated at how we were treated by both the location and corporate. I will no longer spend money here. There are too many other options out there to be treated like this. Especially at the prices Sonic charges now.
• SG

  Sandra Garza

  Jan 29, 2026
  5.0
  Love me some sonic especially them onion rings, they didn't have some today , but the salesperson came and talk to me which that was very nice ... not to much disappointment, very happy customer
• JS

  Jesse Simms

  Aug 26, 2020
  3.0
  The one on north Timberland is the best service in town.
• RW

  Rebecca Williams

  Apr 17, 2017
  4.0
  Everything in order was correct and fast service.