Whataburger

Reviews

• AA

  Aiden

  2 days ago
  2.0
  Absolutely terrible experience. When we walked in, the restaurant was packed, which obviously isn’t the employees’ fault. I understood that there would be a wait because of how busy it was. However, the experience started going downhill as soon as I reached the register. The lady taking my order was extremely rude and kept trying to end my order after almost every item, even though I clearly wasn’t finished ordering. I placed my order at exactly 1:00, and after waiting 35 minutes, my food finally came out. Again, I understand they were busy, so the wait itself wasn’t my biggest issue. The problem was that the two shakes I ordered were missing. I tried getting the employee’s attention, but she ignored me. When I finally did get her attention and explained that my shakes were missing, she simply said “okay” and brushed me off. Five minutes later, nothing had happened, so my girlfriend had to physically step in front of her just to get her attention about the exact same issue. The employee then had the audacity to roll her eyes, ask what flavors the shakes were, and angrily storm off into the back to make them. When she finally came back, one of the shakes was the wrong size. At that point, I was completely fed up with the attitude of the employees and didn’t even bother bringing it up. I just wanted to eat my food and leave. Being busy is understandable. Having to wait is understandable. But being rude, dismissive, ignoring customers, rolling your eyes, and acting annoyed when asked to fix an issue with an order is completely unacceptable. The way these employees treated customers was incredibly unprofessional and disrespectful. The store manager seriously needs to address how these employees interact with customers because this was one of the worst fast food experiences I’ve had.
• TJ

  Troy Johnston

  4 days ago
  4.0
  College kids don't know how to keep inside the restaurant nice and clean and clean up after themselves leaving food all over the floor all over the tables other than that it was a good restaurant to eat at. Also not to mention all the trash cans were overflowing with trash
• JS

  J'Lesa Sehon

  Aug 23, 2026
  3.0
  The customer service was great 5 stars for that but the food was not great at all the burger had a horrible taste 😕
• SW

  Shane Walker

  Jul 29, 2026
  2.0
  We took some first-time visitors to Texas to Whataburger, and it was disappointing. The burgers were edible, but not what Whataburger advertised, and not impressive for our guests. All of our burger patties were dry, not the juicy/savory they used to be. Something must have changed. Probably won't ever go back.
• JD

  Julian Diaz duran

  Jul 24, 2026
  2.0
  This whatavurger need to learn a thing or two from 4th street. Everytime i go my gravy is watery, staff are negligent towards customers, my chicken is either bland, overcooked, or burnt. The food is cold everytime I get it. Takes longer than usual to the point I was almost late to work from lunch. Even ordered ahead of time at one point and still wasnt ready when I got there to pick up my order. One day there was a worker mopping the same spot for 20 minutes while talking to coworkers while I was waiting for my food for 30 mins. Overall they need to learn somethings from the whataburger on 4th st or get new staff that actually know how to talk to customers and get food to the customers in a timely manner

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