VM
Vincent Rodney Miles
Jul 7, 2026
The food is always good at Taco Bell. I have been going inside and ordering 30+years. This visit kinda chapped my hide. A Kiosk, you have to use that for your order. I asked one of the Staff "can't I turn in an order with a HUMAN here at the counter ? You're here, I'm here" I was told NO!!! NO??? That's NOT good Customer Service, NOT a good SALES Practice. I probably WON'T EVER go inside to dine again.
RQ
Raul Quintero
Jul 5, 2026
They expect you to order on the kiosk and some people aren't patient 😒
CG
Christina “Tina” Gillespie
Jun 25, 2026
I went in there to pick up a delivery order, and the order was ready to go but the drink, a large diet Pepsi, was not with it, so I asked the worker for the drink she asked what it was, I said large diet Pepsi, and she snaps "no is it a delivery?" I said yes and she hands me some random, unmarked large beverage that was sitting out for God knows how long, because it barely had any ice. And the drink was a diet. This was unmarked. The sugar content is extremely important. I went to Murphy's and got my customer a drink. This worker, and manager btw, had an extremely poor attitude
AN
Adam Nicholson
Jun 25, 2026
The last two times I went they messed up my order. This time I went and they are closed ten minutes early just say hey we close at 12 instead of 1
How is it, I have an online order prepared and ready, and I want to order a new order thru the drive thru, because my online is already done, I'm told I have to go all the way around?
I've never been told that at any location or other fast food before.
The food was going to be made anyways, and yet I'm trapped for over 10 minutes in drive thru, wanting to just order thru speaker to be told I can't order fresh food thru the speaker cuz I'm already picking up an online.
I ain't ever heard that rule, nor been told that any other taco bell location, regardless of high drive thru time.
Cashiers have always been able to tell me they'll just make it as a new order and I can recieve my online and the new one at cash out