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Business Details
About
Steak House
Nestled in the heart of Lubbock, Ponto Gaucho brings the rich culinary tradition of Brazilian barbecue to life, offering an authentic dining experience that celebrates the vibrant flavors and culture of Brazil. Our skilled chefs expertly prepare a variety of succulent meats, grilled to perfection using traditional churrasco techniques. From tender picanha to flavorful lamb chops, each dish is crafted with passion and precision, ensuring an unforgettable gastronomic journey for our guests. Complementing our meats, our gourmet salad bar features an array of fresh and flavorful dishes that highlight the best of Brazilian cuisine.
Location
Hours
Monday5:00 PM - 9:00 PM
Tuesday11:30 AM - 2:00 PM
Wednesday11:30 AM - 2:00 PM
Thursday11:30 AM - 2:00 PM
Friday11:30 AM - 2:00 PM
Saturday11:30 AM - 10:00 PM
Sunday11:30 AM - 8:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.