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McDonald's

3.5
(1,854 reviews)

Business Details

6001 W 19th St, Lubbock, TX
79407, United States
(806) 797-0422
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6001 W 19th St, Lubbock, TX
79407, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 6001 W 19th St in Lubbock, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,854 reviews
5 stars
729
4 stars
347
3 stars
289
2 stars
133
1 star
356
  • MS
    Maricela Saenz
    Aug 24, 2026
    1.0
    Went to McDonald's at 7: 20am the floors were unswept and mopped the restrooms were disgusting there was food from lunch left on tables from last night..... So I did not order breakfast just got a coffee...... The tea said it was made at 2:00 p.m. on the 24th 🤔🤔🤔
  • LC
    London Caro
    Aug 24, 2026
    1.0
    We come here often since we live near by, and it is typically at night. Every single time we have came to get some food through the drive thru and each time the service takes forever. Average 10-20 minutes for each part of the process. it is ridiculous because not only does it take way too long, but they are out of several things every time. For the past month they have said they were out of bbq, ranch, buffalo and so forth. I am not sure how long until they get a new shipment but it is ridiculous to not have your most popular sauces for over a month. Anyways every time after we deal with the rude time consuming service, we get home and find out our food is either very cold and old or just completely wrong. I understand that the drive thru gets busy or you have bad days, but these problems have been consistent and very frustrating.
  • TB
    Turner Burke
    Aug 21, 2026
    5.0
    The folks here are always amazing, genuinely great people who communicate how my orders progressing, always extremely kind and fun to talk to. The company should count themselves blessed they got such good folk, god bless em
  • MB
    Mari Banda
    Aug 2, 2026
    1.0
    The phones don’t work at this place?! I called 10 times every single time it’s getting forwarded
  • DE
    Dina Eloisa
    Jul 26, 2026
    1.0
    I visited the McDonald’s on West 19th today, and it was one of the worst experiences I’ve had. I go to mcdonald’s at least 4 times a week and this is the first time i’ve been to this one. We were missing an entire burger and our chicken nuggets. On top of that, the two burgers we did receive were both made incorrectly. We only asked for ketchup and cheese. One burger came with only cheese, and the other had ketchup, cheese, and onions. I went inside to get everything corrected, expecting it to be a simple fix. Instead, a blonde employee in the back wanted to argue with me and kept talking back and forth me instead of just remaking the food correctly to the point another customer had to tell her to stop going back and forth and just give me my food. I tried to stay calm and was only asking for the order I paid for. After she finally remade the burgers, she still made them wrong. This time they came out completely plain with no ketchup at all. At that point it felt like she either wasn’t listening or simply didn’t care about getting the order right. I also asked two employees for her name so I could report the interaction, but neither of them would tell me. Mistakes happen, and I understand that. But missing multiple items, making the food wrong multiple times, and then being disrespectful to a customer who’s simply asking for the order THEY PAID FOR to be fixed is unacceptable. I hope management addresses both the quality of service and the way customers are treated because this experience was extremely disappointing. Having to go into the store 4 times to get something that should’ve been right the first time is ridiculous.

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