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McDonald's

3.5
(984 reviews)

Business Details

4220 98th Street, Lubbock, TX
79423, United States
(806) 698-6734
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4220 98th Street, Lubbock, TX
79423, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 4220 98th Street in Lubbock, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
984 reviews
5 stars
370
4 stars
182
3 stars
171
2 stars
86
1 star
175
  • MB
    Mike Baker
    Aug 17, 2026
    1.0
    The last 3 times here the buns were stale. The Big Mac Bun was so bad the edges were hard. I don’t know if they are leaving them out in the air too long but I’m done with this location. A stale bun on a Filet of Fish just ruins it. This Big Mac I should have taken it back. It was horrible.
  • WK
    Willem klemp
    Aug 16, 2026
    5.0
    Good food
  • PW
    Patrick Wavy
    Jul 17, 2026
    1.0
    I had one of the worst experiences I’ve ever had at McDonald’s. I ordered a Big Mac meal, and after waiting nearly 20 minutes, my order was finally handed to me. When I opened the bag, the Big Mac was sloppily made, the top bun was smashed, there was barely any special sauce, and the burger was cold. My fries were also cold and tasted like they’d been sitting out for a long time. To make things worse, my drink was filled mostly with ice. I went back to the counter to ask if they could remake my meal, but the staff seemed annoyed and acted like I was inconveniencing them. After another wait, the replacement burger still wasn’t much better. Overall, the food quality and customer service were very disappointing, and I expected much better from this location. I hope this feedback helps improve the experience for future customers.
  • RB
    Roger Burgin
    Jul 12, 2026
    1.0
    It’s frustrating enough to get home after going through the drive-thru only to discover your order was made incorrectly. Unfortunately, what was even more disappointing was the customer service I received when I called the store to have the issue corrected. Instead of listening to my concern, the shift leader repeatedly talked over me, was dismissive, and displayed an unprofessional attitude. As a customer, I wasn’t looking for an argument. I simply wanted my order made right. Mistakes happen, and I understand that. What separates a great restaurant from a poor one is how those mistakes are handled. In this case, the lack of professionalism and basic customer service was far more disappointing than the incorrect order itself. I hope management addresses both order accuracy and customer service training because every customer deserves to be treated with respect.
  • TC
    Tabitha Costerisan-Lopez
    Jun 8, 2026
    1.0
    Picked up 4 burgers, 2 of them were double quarter pounders, and none of the patties had been cooked through all the way. I had to finish cooking them on the stove so we could eat our dinner. And they were all dripping with grease. So gross! Never going to this McDonalds again.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4220 98th Street, Lubbock, TX?

McDonald's at 4220 98th Street is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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