Visit Bigham's Smokehouse - Milwaukee Ave in Lubbock for authentic barbecue crafted with care since 1978. Enjoy our signature smoked brisket, tender ribs, and savory pulled pork, available for dine-in, takeout, drive-through, or delivery. Our family-owned establishment, led by Joyce and Nick Bigham, offers a welcoming atmosphere and convenient online ordering for all your barbecue cravings.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.