Visit Bigham's Smokehouse - 82nd St in Lubbock for authentic barbecue dining. Locally owned by Joyce and Nick Bigham, we offer dine-in, carry-out, drive-thru, and delivery services. Enjoy our expertly smoked meats, including brisket and ribs, prepared with traditional methods. We also provide catering for large groups. Experience the best of Lubbock BBQ with convenient online ordering for pick-up and delivery.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.