Visit Bigham's Smokehouse - 19th St in Lubbock for authentic barbecue crafted with care. Our family-owned restaurant offers a variety of smoked meats, including brisket, ribs, and sausage, prepared using traditional methods. Enjoy our offerings through dine-in, curbside pickup, or delivery. Experience the rich flavors of our barbecue, complemented by convenient services like outdoor seating and takeout. Join us for a taste of Lubbock's finest barbecue.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.