Whataburger

Reviews

• MS

  Mia Norwood (sharpie)

  6 days ago
  5.0
  Love this area for whataburger. I always drive to this one in longview instead of the one closest to my home. Workers are nice, even though I was a curbside order I had a lady walk all the way outside to hand me my drink first while waiting for my food when I was super thirsty, so you could tell I was grateful for it enough to leave a review. Thank you.
• AB

  Amy Brown

  May 12, 2026
  3.0
  This used to be such a great place to eat! Employees were super friendly and seemed to care about their customers. The last couple times I went I waited forever in line. Not the ordinary cook to order Whataburger wait time but a extremely unreasonable amount of time for just 2 cars ahead of me. What used to be one my favorite stops for a fountain drink served me a Coke that tasted like pure syrup. The last time I dined in I was met at the counter about 10 minutes after standing there by a younger girl that looked at me as if I interrupted her favorite show or something, wasnt friendly at all and her friend soon joined her to stand behind the counter and whisper this and that. I asked if they still mixed a certain flavor shake and she quickly shut me down with "no, vanilla and strawberry only, we aint never had that flavor here". After sitting at a table and waiting about 10 mins I got up to ask about my cups for my drinks. I had to remind her what my order was to get those. I was the only one in the lobby at the counter so I dont see how this could of been hard to recall. Nonetheless I soon got my order and left. The food was decent but not like how Whataburger used to be. And when I was asked what kind of ketchup Id like and told her 2 of each she kinda rolled her eyes and let me know those extra 2 were gonna cost me. When I was younger all us kids would get excited about dinner at Whataburger because it was like no other. However this time around it was nothing more than a average hamburger. Would love to see some employees with good customer service skills and one of those cooks that are proud of their food and enjoy their job!
• JJ

  J

  May 10, 2026
  1.0
  Absolute insanity that we had to wait over 10 minutes in a drive through to get breakfast when there was no one else in front of us. Avoid this place unless you have a lot of time to kill... And they still messed up our order!
• CJ

  Christy Jewkes

  May 3, 2026
  5.0
  Shaniece needs a raise. She's sweet, great customer service and a beautiful petite young lady. Managers need more like her. Thanks
• YJ

  Yotarsha Jamison

  Apr 22, 2026
  1.0
  I’ve been a long time fan of Whataburger since 1983. I now always order delivery through the app and EVERY single time there is an issue with my order not being delivered or half of it missing or not getting it at all. You’d think I’d learn to go elsewhere, but tried it again tonite (4/21/26) and like always order didn’t arrive. I contacted customer care and the gave me a refund and a 1000 points that I didn’t ask for! I wanted my meal that I ordered. Worst service ever🤦🏽‍♀️