Sonic Drive-In

Reviews

• CB

  Carol Banks

  4 days ago
  5.0
  The employee taking my order actually came out to the car to explain the refreshers with the green tea mix. Then also the employee that brought me my drink was so sweet and friendly. They lifted up my morning!!
• CE

  Cheryl Ellsworth

  Aug 9, 2026
  3.0
  2 out of 3 Doordash orders this month have been wrong. One arrived with less than half of what I ordered. Had to reorder and pay another delivery tip. The one today charged me for a cream slush but only delivered a regular slush. The driver wouldn't know so the fault is with Sonic employees not paying attention. Don't think we'll order again.
• MM

  Mrs.5star

  Aug 5, 2026
  3.0
  Didn't order any food got a red white and blue float it was ok very sloppy though
• SD

  Shonda Davis

  Jul 27, 2026
  5.0
  Elaisha is absolutely wonderful every single time I drive thru and order. Absolutely professional
• JH

  Josh Hutchison

  Jul 23, 2026
  1.0
  Very rude staff and manager. Ordered a kids meal for my 5 year old. Waited 10-15 minutes for the meal and then when I received the meal there was no toy in the bag. When the worker came back, i told her and she said bluntly "we don't have them". At this point I told her I would like a refund. No exaggeration that the worker had no response to this and just stood there and stared at me. I had to repeat a second time that I had a five year old and that was a major reason for the purchase and I need a refund. At this point , the worker went and got the manager to get a refund. I had to explain the situation again to the manager; I have no idea why. Seems like a pretty simple concept that I wanted to refund for a kids meal with no toy. The manager at this point stated that he would refund the meal, no apologies for the wait, inconvenience, lack of communication, etc. His only concern was getting the food back which i had already tried to give back to the original worker. After this, I had to pull to the side and wait another ten minutes for him to refund the card and get my receipt. After another 10 minutes, I was pretty agitated due to wasted time and lack of any urgency/or care by the staff. When the manager finally returned with my refund i asked for the name of the worker and his name. What do you know.....all of a sudden me and my daughter were a concern. I haven't been to a sonic in a while , and I won't be going back for a while. I felt like I was in a training video of everything to do wrong in a fast food drive through......this was at 10:07 PM Wednesday night with a manager who said his name was micheal and a rude worker named Riya. Side note: This was not during heavy traffic/ busy hours. There was plenty of time to do service the correct way.