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McDonald's

3.6
(1,322 reviews)

Business Details

1598 W Main St, Lewisville, TX
75067, United States
(972) 221-8028
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1598 W Main St, Lewisville, TX
75067, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1598 W Main St in Lewisville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,322 reviews
5 stars
535
4 stars
264
3 stars
217
2 stars
77
1 star
229
  • CC
    Christopher Cummins
    6 days ago
    1.0
    Headquarters needs to seriously audit this place. I go here 2 or 3 times a month for convenience. I like the food and the value. However the service is ridiculous. I consistently see people waiting at the counter for their food. How does it take 5 minutes to to make a burger/ fries. People will be waiting at the counter, while employees are rushing around doing their work. Sometimes it takes 3 or 4 minutes for someone waiting just to order some food. Then, they have to wait 5 or more minutes just to receive. The order kiosk that is at this location might look good, but it slows service times so badly. Basically, they don't put someone at the cash register waiting, which kills service. Is this the new mcdonald's or is this location especially bad? *EDIT* MCdonalds Corporation, After looking at other similar reviews, complaining about service times, don't waste your time sending me a feedback form. If you care about your patrons, I would advise you to look into this particular store and fix its shortcomings. It's not doing your brand loyalty any favors.
  • KF
    Kelsey Forsythe
    Oct 24, 2026
    1.0
    Drive thru staff was incredibly rude. Literally said “what do you want” and that’s it. Slammed the window after paying and did not provide a receipt. At the second window slammed it open and shoved the drink and food at me. Order was missing fries so I let them know, they asked for my receipt and I told them I wasn’t given one. Slammed the door again, came back and shoved a bag at me with stale cold fries. At that point I was done but I will never go here again. The food is always never fresh and the customer service sucks.
  • MC
    Micky Chow
    Oct 21, 2026
    1.0
    Idk about yall but the cheap 6.50 meals every couple months seem like the "patties" get thinner and smaller then on top of it any of the burgers offered in the meal taste weird and artificial.... I hate to say it but I don't think I should be buying weird tasting beef for $7 to $15 is absurd, I threw out my last meal cuz it was too gross Why does a multi billion dollar company have to skim on their own products???
  • 1N
    1 N
    Oct 12, 2026
    1.0
    If I could give negative score, I would! It was Sunday afternoon 10/ 11 1:35pm, I drove thru n placed my order. It’s 2 drinks n 1 fries. But the staff Who was taking orders was extremely rude n impatient. She repeated my order with drunk tune. When I was waiting for 15 minutes at the parking lot for the fries, 1 staff came out and asked around who ordered the large fries and I answered “ Here”! from the distance. She couldn’t hear me. I had to answer again:” Here!” She came to me n gave me a speech n criticized me for yelling at her! I told her if one single word “ here!” was yelling then she was very sensitive! She kept criticizing me n nothing could stop her talking. So I had to tell her that we could call the police if she felt that offended! Lets solve the problem once for all. She just left immediately! What an odd experience! This store has been changing staff fr time to time. Apparently those staff lack of training for the proper working attitude! They acted like they owned the store and people were begging them for food!
  • JG
    Jenee Garza
    Sep 26, 2026
    1.0
    If I could give zero stars I would! Yesterday me and my family went to get some good. As we pulled up to the next window to get our food the lady who handed my niece her food basically dropped it before my niece to reach for it. We said nicely about getting the fries replace as they all fell on the floor. She gave us a nasty attitude and expression as to like it was our fault. Then a younger looking kid not sure how hold maybe in his 20s comes with a coke we were missing as we explain to him what happen he said we can pull around to buy more like what? It shouldn’t be an issue to provide new fries when clearly they dropped it on the floor. Then he said to file a complaint and closed the window on us. What kind of customer service is that! If a person is being nice and fair with you why do you have to give them a nasty attitude!? If you can’t handle to rush or customers don’t work in that environment. So we just left and when we got home we were missing our nuggets. This was poor service and food. They will never be like chick fil a. Chick fil a blows them out of the water with customer service and food! They definitely did not have chick fil a attitude. As when we called to speak to the manager a boy answered the phone and we knew it was him and he was claiming it was an all male staff that was a lie! It was 2 males and a female! So now you trying to lie! Crazy he clearing wasn’t manger. I have family that work in McDonald’s and the shirt color he had was not a manger position I’ll tell you that much. Worse service and staff yesterday night! So sad they won’t do nothing about it because they don’t care about the customers and how they get treated. But give me HR coprarate number I’ll definitely file!

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