7 Brew Coffee

Reviews

• TT

  Timberlynn Taylor

  Sep 7, 2026
  1.0
  We stopped by to order two large drinks, and unfortunately, the experience was very disappointing. The location was noticeably busier than it has been recently, which I completely understand can make things more challenging for the staff. However, the way the situation was handled was not acceptable. We went in expecting to receive the advertised Brew Duos, but we were not informed that they were already out of them until after we had placed and paid for our order. I feel customers should be informed of any promotional items being unavailable before completing their purchase. Not being told until after we paid made the promotion feel misleading and left us feeling that the advertising was not being handled transparently. On top of that, several orders were being given out incorrectly, including drinks that did not match what customers had ordered. The overall service was disorganized, and unfortunately, some of the staff interactions came across as rude and unwelcoming. I understand that busy days can be stressful, and mistakes can happen. However, customers should still be treated respectfully and kept informed, especially when a promotion is being advertised. Unfortunately, this experience has made me decide that I will most likely continue going to the Lubbock locations instead, where I have consistently had much better experiences. I hope management will take this feedback seriously and address the customer service and communication issues at the Levelland location. I would like to see the location improve because I would much rather support the local business than have to drive to Lubbock for better service.
• GD

  Grayson Drake

  Aug 31, 2026
  1.0
  Some girl with black hair and glasses was extremely rude. She probably said 3 words to us. She made the worst funnel cake blondie i’ve had to date it just tasted like half and half. Just very bad experience with her all around.
• KJ

  Kristin Jett

  Jun 7, 2026
  1.0
  The lady taking our order got the order wrong and then acted like it was a huge inconvenience for her to fix it and she had to fix it two times very unprofessional and rude I even seen her roll her eyes also didn't have any manners at all first time to ever go to 7 brews where the employees weren't excited to be there When a customer is paying more than $6 a drink and has gotten the same drink every time they go they know what color the drink should be and what it's supposed to taste like she was baffled that I said they were the wrong color almost like she was disgusted I was telling her it was wrong and needed to be remade
• DE

  DT Electric

  May 9, 2026
  2.0
  Pulled in and was greeted by the rudest lady who was extremely inconvenienced by presence there. Gave snarky attitude when I didn’t immediately spout off my phone number and then handed me a watered down drink that tasted like it had been sitting on their counter for 3 hours and got forgotten about.
• CC

  Carmen Castro

  May 5, 2026
  3.0
  5/5/26, around 7:30 pm. I got an iced s'more mocha, which is my regular drink. When I took a sip of my drink, I felt something inside of my mouth. I took it out and there was A FREAKING DEAD BEE!!! These people need to pay attention to what they are serving to us...