Wingstop

Reviews

• PK

  Poyraz Karabıyık

  Aug 24, 2026
  5.0
  The staff are very sweet and polite, and the food is good. Kayori and entire staff are always welcoming we appreciate the great service we always receive when we come here.
• JR

  Jessica Rodriguez

  Aug 22, 2026
  1.0
  Service and food has gown down tremendously within the last few months. I’ve continued to order here because it’s close to home however after continuous bad service I’m willing to go out of my way to get dinner. The teenagers working unsupervised are goofing off and talking about customers, very unprofessional, they stand and play in the kitchen meanwhile the lobby is full of upset customers. My app tells me my order is ready however my husband waited an additional 25 min just to come home missing half of our order. Do not go to this location if you lack patience or you’re hangry
• TA

  Tammy Alexander

  Aug 8, 2026
  1.0
  My recent experience at this establishment was not up to par. Despite previously enjoying the location and food, I encountered a significant issue during my most recent visit. After waiting for an hour for my food, I observed other customers who arrived after me receiving their orders promptly. I was told there was only a 25 min. wait... When I requested to cancel my order and receive a refund due to time constraints, the manager was unresponsive and failed to process the refund. Despite expressing my preference for a refund to be issued to my card, I was informed that I would need to return to the store to collect cash. This inconvenience led me to file a dispute with my credit card company. Regrettably, I will not be patronizing Wingstop in the future. ***My Response to Wing-Stop's standard response. I have previously reached out to your team regarding this matter, however, it remains unresolved. It would be beneficial for your company to avoid automated replies to customer feedback and to actually read the review.
• MD

  Mesha Miller DuBois

  Aug 3, 2026
  1.0
  They have 3 teenagers working the night shift tonight (08/02/26) and 2 of them are in the back playing around. Our order was completely wrong and the food was old and cold. We asked for flats, but got all drums. The hot wings had no sauce, despite the fact that we asked for extra wet. I've attached photos. When I called to explain that the order was wrong, the team lead (a young girl) wouldn't accommodate us or give me her name when I asked. She said the manager was out, but wouldn't give me his or her name either. The entire team needs to be retrained and/or let go. They then proceeded to get off the phone with me and gossip about the conversation we had (team lead and kitchen crew). I know this because someone I know was there and heard the entire conversation Small world. Very unprofessional.
• ML

  Michael Lichter

  Jul 29, 2026
  1.0
  First, they deleted my review from 30 minutes ago because it reflected how poorly this atrocity of an establishment is. So here we are again. Your employees lie and do not tell people the correct waiting time for their orders. After waiting nearly 45 minutes I cancelled my order from this evening because i was told to wait 10-15 minutes past when the website said to come and after 20 minutes I was told there were 200 orders in front of mine so they did not know when it would be done. You set the expectation. It’s understandable the first time. Not the 2nd, and especially not after learning there are that many orders in front of mine. I will be calling corporate tomorrow about this because it is completely unacceptable how this situation was handled.

Frequently Asked Questions About Wingstop