Whataburger

Reviews

• BD

  Barbara Davila

  2 days ago
  1.0
  Very disappointing experience. The service was extremely slow, and after waiting so long for our food, they still managed to forget several items from our order. It’s frustrating to spend that much time waiting and not even receive everything you paid for. Definitely expected better service and attention to detail.
• SG

  Schuy Guy

  Oct 5, 2026
  1.0
  Been here over a dozen times and every single time I am disappointed. Typically I place an order online and opt for curbside delivery. It always takes a half hour or more to receive an order that has missing items or is cold/stale. More often than not I have to go inside and ask for my order and they hand it straight to me as if it's been sitting and waiting the entire time. I never have high expectations for fast food, but this particular location needs to improve their training and quality control.
• PR

  Paladin R

  Oct 5, 2026
  5.0
  I stopped by the drive-thru for some late-night fries, and Trevor took great care of me. He got my order out quickly and was incredibly friendly, charismatic, and helpful. You could tell he genuinely wanted to make sure I had a great experience. Give Trevor a raise! He’s working hard in that drive-thru and represents the kind of customer service that keeps people coming back.
• BK

  brian kamke

  Sep 23, 2026
  1.0
  BEWARE! Probably the worst experience I have had at a fast food restaurant, it took over 35 minutes to get my order and I was not alone. Lot's of employees but none of them doing anything meaningful to serve the customers that were waiting. While I waited, several drive thru customers came in with incorrect orders. A customer came in several times looking for her order and was finally asked if she had her receipt because they could not find her order at all, she left very upset and the employees didn't seem to understand why. When other customers informed them that she was upset because she had been waiting over 30 minutes one employee scoffed "there's no way..." I showed him my time stamped receipt and he walked away.
• TT

  Tyler Tamburin

  Sep 19, 2026
  1.0
  Very disappointed in this location. The location is nice as it’s new but they’re clearly struggling and putting out a pretty bad experience. Inside is hit or miss if it’s clean. we have been 5 times at various times of the day, and each time the drive through wait ranged from a minimum of 15 minutes to maximum of 45 minutes. By the time we get to the window for our food, our burgers or main dish may be hot but the fries are soggy, cold and disgusting. almost dehydrated texture. The staff is nice, but not very good at checking the order to ensure accuracy. By the time you get your food they’re so focused on apologizing that they overlook items (sauces, milkshakes, etc.) and they get orders mixed up. Ordering ahead does you no good because they don’t “start” the order until you arrive and check in so you don’t save any time at all. The concept offering mobile order, drive thru, dine in, curbside pickup and inside kiosk ordering just doesn’t work. just go back to simple, quick and good service face to face and get the food out in a reasonable time. this past time that finally prompted a review from me, they forgot all the dipping sauces for the chicken strips. previous visit they forgot my daughters strawberry milkshake, we asked and then they made the wrong flavor. our very first visit the onion rings were missing. Very disappointing. this location misses the boat big time and i hope they get it fixed,