Sonic Drive-In

Reviews

• TR

  T Rodriguez

  2 days ago
  1.0
  This place is garbage. The manager needs to be replaced and sent to be a traffic director. Shuts down all food ordering at 12pm. Sorry excuse for customer service!
• DM

  Drippie Mike

  Jun 30, 2026
  1.0
  Me and my girl went to sonic and we just grabbed a drink and cheese sticks and I literally got food poisoning and the girls that works there doesn't seem like she enjoy her job if they dont enjoy their job why are they working there bad customer service
• RR

  Ruben Rodriguez

  Jun 29, 2026
  1.0
  I had a very disappointing experience at this Sonic drive-thru on June 29, 2026, at approximately 7:00 p.m. I stopped to order dinner for my wife, my son, and myself. I had not eaten at Sonic in a while, so before ordering the #9 footlong hot dog combo, I asked what ingredients came on the hot dog because I did not want onions. The employee said “chili and cheese,” followed by something I could not hear because she spoke quickly. I politely apologized and asked her to repeat what she had said. She did not respond. After waiting about a minute, I explained that I just wanted to make sure the hot dog did not come with onions. There was still no response. I assumed she may have been helping someone at the window, so I continued waiting. After approximately two more minutes of silence, I asked, “Hello, are you still there? I would like to order now.” She finally responded by saying, “What do you want to order?” I again explained that I was asking what came on the #9 footlong hot dog. She rudely replied, “I already said.” I was shocked by the attitude over such a simple and reasonable question. I told her that I had asked her to repeat herself because I could not hear her clearly. She then quickly said that it did not come with onions. I considered leaving because there are plenty of other restaurants nearby, but my wife and son still wanted Sonic, so I completed the order. When I reached the window, I paid and received my food. The employee did not speak to me, and I chose not to escalate the situation. Before leaving, my wife checked the order and noticed that we were missing a regular order of french fries. Given the unpleasant interaction, being shorted an item only added to my frustration. I went inside, spoke with a different employee, and was given the missing fries. I understand that employees can be busy and that misunderstandings happen, but customers should not be treated rudely for asking a basic question about an order. A simple, polite response would have avoided this entire situation. Management should review customer-service expectations with the drive-thru staff. My wife, son, and I all became ill after eating their hot dogs and chili dogs. After speaking with a neighbor during the 4th of July, he mentioned that he also got sick after eating a chili dog from this location last week. WARNING!!!!! Food poisoning and terrible service!!!!
• SE

  Shelby Easly

  Jun 21, 2026
  1.0
  The last few times I've gone to this location all of the employees I've interacted with have an attitude. I'm polite everytime, but it's really starting to make me hate coming here if this is the new normal.
• PS

  Piper Simmons

  Jun 15, 2026
  1.0
  So whomever works that window and has been for a minute needs to quit her job. Sorry if it sucks, doesn’t mean you have to be rude and dismissive. We had grabbed our food after waiting 30 minutes in line - not one word said on her part - and had waited to order for the rest of the car and BOOM slammed the window and went on her way. Don’t think it’s a random crazy experience to have a drive thru lady give you a stone cold Steve act; this has happened to me three other times before now. Like, be so for real, why are we know driving to Dickinson for DRINKS because of immature, childish behavior.