Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
⭐☆☆☆☆
This was one of the worst customer service experiences I’ve had.
I walked into the restaurant, and there was no one in line. I walked up to the counter and waited to order. An employee came in behind me, and the cashier took the employee’s order before mine, even though I had been standing there waiting. That was my first impression of the customer service.
I placed my order for a double meat burger with cheese, onion rings, and a drink—almost a $20 purchase. As the cashier turned the payment terminal toward me and I was about to insert my card, something told me to ask if I could leave my truck parked while I came inside to eat.
I’m glad I asked.
I was told I couldn’t park there because my truck was “taking up too much room.” The surprising part was that more than half of the parking lot was empty. There was plenty of room, but I was told I couldn’t park there while eating as a paying customer. Had I not asked before paying, they would have gladly taken my money first and then told me I had to move my truck.
I understand businesses have the right to set parking policies, and I respect that. My disappointment is that there seemed to be no common sense or consideration, especially with a mostly empty parking lot. Between being overlooked at the counter and then being told I couldn’t park after my order had already been taken, I decided not to complete the purchase and took my business elsewhere.
As a professional truck driver, I know I can legally park on the street or at another business. I simply chose not to spend my money at a place that made it clear my business wasn’t welcome.
Customer service matters, and unfortunately, this location fell short.
FH
Fernando Huerta
Jul 29, 2026
5.0
La favorita
YY
Yuki Yang
Jul 23, 2026
5.0
Ricas hamburguesas y ambiente familiar, buena atención de parte del personal 💯
Whataburger is located at 2420 NE Bob Bullock, Laredo, TX 78043.
What are the operating hours of Whataburger in Laredo?
Whataburger in Laredo is open 24 hours a day, 7 days a week.
What kind of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items made to order with 100% pure beef on a five-inch toasted bun.
Does Whataburger in Laredo offer delivery and takeout options?
Yes, Whataburger offers both takeout and delivery services.
Is there seating available at the Whataburger location in Laredo?
Yes, the restaurant has seating available, including wheelchair accessible seating and high chairs for children.
Are there any nearby restaurants to Whataburger where I can find more dining options?
Nearby dining options include Cheddar's Scratch Kitchen, Alamo Drafthouse Cinema Laredo with a restaurant, Taco Bell, and Chick-fil-A.
What retail stores are close to Whataburger in Laredo?
Close retail stores include Burlington, Walmart, Best Buy, Dollar Tree, Cavender's, and T-Mobile.
Are there any fitness and recreational facilities near Whataburger in Laredo?
Yes, nearby you can visit Planet Fitness gym and the Clutch Batting Facility, a sports and recreation venue.
Does Whataburger in Laredo accommodate families with children?
Yes, Whataburger welcomes children and has a children's menu as well as high chairs available.
How can I contact or follow Whataburger in Laredo on social media?
You can contact them at +1 956-477-0477 and follow their Facebook page at https://www.facebook.com/whataburger/ or Instagram handle @Whataburger.
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