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McDonald's

3.9
(1,071 reviews)

Business Details

9814 FM 1472, Laredo, TX
78045, United States
(956) 712-9488
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9814 FM 1472, Laredo, TX
78045, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 9814 FM 1472 in Laredo, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.9
1,071 reviews
5 stars
559
4 stars
184
3 stars
114
2 stars
49
1 star
165
  • LM
    Leslie Martinez
    2 days ago
    2.0
    Very understaffed. Hope their "We're hiring" sign works.
  • MD
    milton demaret
    Sep 23, 2026
    5.0
    Can't complain about it! It's the closest McDonald's to me, and have never had any issues
  • PP
    perla
    Sep 14, 2026
    5.0
    I went through the drive-thru literally about 10 minutes ago (1:50 PM), and the ladies at the window were so generous. One of the male crew members who came out to bring me my food was also super kind and gave amazing customer service. You never know how much you can make someone’s day. 🥹
  • TT
    TREY
    Aug 30, 2026
    1.0
    If you like loot boxes and mystery prizes this is the mcdonalds for you because they will never get your order correct
  • SR
    Shumla 7 Ranch
    Aug 30, 2026
    1.0
    On 08/30/26 a little after 5 pm I decided to go to McDonald's on Mines Road where I have been a customer since the late 1990's. When I arrived the drive-thru was very busy so I decided to go in to order (the parking lot was nearly empty). Inside there was no one at the counter and only two customers in the dining room area. I placed my order at one of the self-serve kiosks and paid for it. The machine didn't print a receipt but I figured that since I was the only customer at the counter there wouldn't be a problem. Well I figured wrong. After a while another customer came in and placed an order at the counter. A few minutes later she was given her order and she left. I asked an employee about my order and informed him of what had happened. He told me my order was being "processed." Then a second customer came in and the same thing happened again (they ordered and got their order ahead of mine). This time I spoke to another employee wearing a safety vest who was behind the counter and asked him what was going on. In a rude tone he told me my order was being completed. At this time I noticed another male employee behind the counter smirking at me. By this time I was already frustrated and I asked the employee wearing the vest what was going on with my order, why were other customers being served ahead of my order? He didn't have any answer, in fact he didn't even bother to respond to my question at all. I told him that I wanted to know why I was being treated that way after having been a customer for so many years, and I also told him I had never been treated that way before at this McDonald's. He didn't respond to my questions at all other than to say "sorry" and wouldn't even look at me in the eye. I told him I wanted my money back and he proceeded to process my refund. Once more I asked him for an explanation why I was being treated that way and his response was "I already gave you an apology." I told him that I didn't want an apology but rather an explanation, but he wouldn't answer me. Once I got my refund I asked him if there was a manager on duty and he said he was a manager. I asked him his name and he said "Diego." I then left this McDonald's with a very unfavorable view of that manager and the restaurant in general. In fact, that is the worst example of a so-called manager I have ever seen. It was obvious that he has absolutely no customer skills and just doesn't give a damn. Also I guess McDonald's doesn't give a damn either, they just make up for poor service through sheer volume. I would recommend to everyone to stay away from this particular McDonald's and go somewhere else where your business is appreciated.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Laredo, TX at 9814 FM 1472?

McDonald's in Laredo, TX is open 24 hours every day, from Monday to Sunday.

Does this McDonald's location have drive-thru service?

Yes, the McDonald's at 9814 FM 1472 offers drive-thru service 24 hours a day, seven days a week.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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