This profile is uncertified and using publicly sourced data
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Business Details
About
Barbecue RestaurantRestaurant
Shugabees BBQ has been operating for over 15 years with the highest of ratings from our customers. We have won Best BBQ, Best service, Best catering, Best Queso, plus other awards for 2 years straight in Hays county voted by our customers. We are now back from Comal County by popular demand.. Come by today and grab a taste of Shugabees passion towards smoked meats and our love for hospitality. -Blessings
Location
Hours
MondayClosed
TuesdayClosed
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.